
Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,159 reviews
Everyone was very nice. On time Happy to help with loaner and all other needs On time Happy to help with loaner and all other needs More
I rely on Bill to advise me on my cards needs. He understands my vehicle and provides me with needed attention and details. Very professional!!! He understands my vehicle and provides me with needed attention and details. Very professional!!! More
It is always a positive experience with the service folks at Otto. Knowledgeable, pleasant and reliable. at Otto. Knowledgeable, pleasant and reliable. More
Amber is a great service representative. She clearly communicated what was wrong with my car and what repairs were needed. All repairs were completed in one day and my car is like new again. She clearly communicated what was wrong with my car and what repairs were needed. All repairs were completed in one day and my car is like new again. More
Very good. I was impressed how quickly everything was handled and the vehicle was all set the next day.no excessive wait times. I was impressed how quickly everything was handled and the vehicle was all set the next day.no excessive wait times. More
Bill did great job taking care of all my concerns . Awesome experience thank u thank u Awesome experience thank u thank u More
My experience is Otto was efficient and considerate. Michael did a great job of learning and understanding my wants, needs and restrictions. He helped me to pick the perfect Cadillac for my lifestyle. T Michael did a great job of learning and understanding my wants, needs and restrictions. He helped me to pick the perfect Cadillac for my lifestyle. The entire team was polite and considerate. And I was in and out of the dealership with a new car in hand in one day, the whole process took less than 4 hours in total. Mike never gave up on me! More
Outstanding service on my vehicle and service personnel (Amber) is fantastic. I was kept informed of what was happening with my car, and the cost of the service was explained. (Amber) is fantastic. I was kept informed of what was happening with my car, and the cost of the service was explained. More
Mike had the exact car I wanted out on lease, kept me informed when it would be turned in, I was in no hurry, waited about 2 months person who had it leased decided to purchase a new car had to wait for informed when it would be turned in, I was in no hurry, waited about 2 months person who had it leased decided to purchase a new car had to wait for their delivery. Mike kept me aware of the process, called me when It was turned in, we went tried it, gave deposit awaiting the title to complete the sale. Everyone especially Ryan?? Walked us thru all the accessories and bells and whistles, he was most helpful and did a very thorough and patient with us, he went abive and beyond to make sure we would appreciate all the car was equipped with. Financial rep was also outstanding explaining what would best suit our needs. Very organized and professional in every aspect of this purchase. Highly recommend this dealership. More
Very friendly and easy to deal with. Would be a return customer. Love my new car. Would be a return customer. Love my new car. More