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Otto Cadillac
Albany, NY
2,273 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,273 reviews
August 06, 2025
Amber was a pleasure to work with. Very knowledgeable and friendly. Would definately recommend her to my friends and family. Thank you Amber!! Very knowledgeable and friendly. Would definately recommend her to my friends and family. Thank you Amber!! More
by ncasso55
Verified Customer
August 06, 2025
Thank you for your service. I appreciate your patience with us to get this best deal. Best regards I appreciate your patience with us to get this best deal. Best regards More
by jeanbarthol
August 06, 2025
Professional, customer service friendly. Everyone was helpful and eager to assist. Salesman were knowledgeable and insightful. Everyone was helpful and eager to assist. Salesman were knowledgeable and insightful. More
by jengynn
August 05, 2025
I have been a service customer for years and have been very happy. I just purchased a vehicle and the transaction was very nice and easy. very happy. I just purchased a vehicle and the transaction was very nice and easy. More
by bdesarbo
August 05, 2025
Very clean and serene, coffee and water are provided sfaff are very nice and kind sfaff are very nice and kind More
by sylvesterhart2121
August 05, 2025
Very prompt, kind, and informative. I have never been to a dealership with this level of customer service. I wish I live closer. I would definitely frequent here. I have never been to a dealership with this level of customer service. I wish I live closer. I would definitely frequent here. More
by blessedbrothers_ny
Employees Worked With
Bill McLean
August 04, 2025
Steve Lemon was a straight up no nonsense salesman. it’s hard to find good sales when you can trust and I feel I can trust Steve when purchasing a car. He’s been in the business many years. Auto Cadill it’s hard to find good sales when you can trust and I feel I can trust Steve when purchasing a car. He’s been in the business many years. Auto Cadillac was fantastic to deal with as well. I would definitely buy a car from them again. More
by cwade6
Employees Worked With
August 04, 2025
I've been there numerous times over the past 3 years and I have always received friendly and professional service. I have always received friendly and professional service. More
by kenb2
August 01, 2025
Disappointed. Said they could not get parts.. I ordered them !! Where not interested to work on my vehicle Said they could not get parts.. I ordered them !! Where not interested to work on my vehicle More
by Suzanne
Employees Worked With
August 01, 2025
Start to finish the process was very easy. The team was incredible to work with and I recommend them to everyone. Numbers were transparent and exactly as discussed. The team was incredible to work with and I recommend them to everyone. Numbers were transparent and exactly as discussed. More
by John Keenan
