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Otto Cadillac
Albany, NY
2,159 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,159 reviews
May 18, 2025
The Optiq rides great! Charging is a bit quirky. My charger craps out regularly. Touch controls are not intuitive in every case but manageable with research. Charging is a bit quirky. My charger craps out regularly. Touch controls are not intuitive in every case but manageable with research. More
by vincerua
Verified Customer
May 18, 2025
Absolutely can't stand this dealership. I really wish I could have bought the car somewhere else I really wish I could have bought the car somewhere else More
by Calanne
Employees Worked With
May 18, 2025
No issues, completed sooner than expected Was surprised that the crew vacuumed the car. Was happy with the new system upon entering for a overall check that the crew vacuumed the car. Was happy with the new system upon entering for a overall check More
by dlabunsk
May 17, 2025
We stopped at five other dealerships prior to Otto Cadillac and it was the first we felt welcomed and no pressure. Everyone from the receptionist, sales & IT were wonderful. Declan was knowledgeable Cadillac and it was the first we felt welcomed and no pressure. Everyone from the receptionist, sales & IT were wonderful. Declan was knowledgeable of the vehicles, answered all our questions and was a pleasure to work with. Rob was knowledgeable of all the technical aspects of the car and was more than happy to spend as much time as we needed going over all the features and answering all our questions. Very happy with our new car. More
by Jhoffmann3
Employees Worked With
Other Employees :
Rob (IT specialist) & Ryan (OnStar & Lease documents)
May 14, 2025
Smooth , no complaints Okay I will now type out eleven more words for you more words for you More
by mpalmer70
May 14, 2025
Steve and Ryan and Nelson were great to deal with. Had a very smooth purchase and am very happy with my new car! Had a very smooth purchase and am very happy with my new car! More
by georgem7
May 14, 2025
I love the way they serve and thank you so much. You guys very good You guys very good More
by baovy916
May 12, 2025
Outstanding service dept. Always go above and beyond. My vehicle is always returned clean and shiny shiny Always go above and beyond. My vehicle is always returned clean and shiny shiny More
by ToddHanlon145
May 10, 2025
Very professional, as u would expect a Cadillac Dealer to be. Amber took the extra steps to help me when they were very busy. As I was an out of towner with a disabled escalade.she was kind, understanding to be. Amber took the extra steps to help me when they were very busy. As I was an out of towner with a disabled escalade.she was kind, understanding, and fixed my problem. Quickly.. More
by VGONGMD
May 09, 2025
Appt was on time. Concerns were addressed and quotes for future maintenance and brakes were provided as requested Concerns were addressed and quotes for future maintenance and brakes were provided as requested More
by bdamshaw
Employees Worked With
Bill... excellent, informative and very pleasant
