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Otto Cadillac
Albany, NY
2,363 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,363 reviews
October 28, 2025
Amber was very helpful and knowledgeable. She kept me informed throughout the process. A great experience. She kept me informed throughout the process. A great experience. More
by Steven
Verified CustomerEmployees Worked With
October 26, 2025
They're doing a very good job of fixing a problem that was due to a defective part. Free of charge. was due to a defective part. Free of charge. More
by illae25
October 23, 2025
No hassle, no pressure, excellent service! Thank you for a smooth transition from my old vehicle you'll my new one. Thank you for a smooth transition from my old vehicle you'll my new one. More
by autumneve29
October 23, 2025
Ryan was absolutely amazing from the first phone call to the day of pickup. Everything went seamlessly and the professionalism and genuine nature of Ryan was unmatched! Thank you for a wonderful car shoppin the day of pickup. Everything went seamlessly and the professionalism and genuine nature of Ryan was unmatched! Thank you for a wonderful car shopping experience! More
by jchrysler15
Employees Worked With
October 23, 2025
You can tell the people at Otto do value their customer relationships. Thank you for the pleasant experience relationships. Thank you for the pleasant experience More
by markcards
October 22, 2025
Clean and friendly group, had a good day with accurate maintenance and reasonable pricing Thanks maintenance and reasonable pricing Thanks More
by David R
October 20, 2025
I had an excellent experience with Otto Cadillac. The service was fast and friendly from start to finish. Communication was direct and transparent, and there were no surprise charges at all. Everythi The service was fast and friendly from start to finish. Communication was direct and transparent, and there were no surprise charges at all. Everything was handled professionally and efficiently. Highly recommend! More
by drjacques1985
October 20, 2025
We were treated very well by Bill, in the service department. He explained everything, and was very thorough and professional. department. He explained everything, and was very thorough and professional. More
by wmshaw55
Employees Worked With
October 17, 2025
The team at Otto were great and we appreciated their customer service and follow-up customer service and follow-up More
by michellejumper518
