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Otto Cadillac
Albany, NY
2,194 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,194 reviews
October 19, 2024
I was immediately greeted by Amber upon arrival. The detail of service of explained and I was transitioned into a loaner vehicle. Pickup was also a breeze. Thank you. The detail of service of explained and I was transitioned into a loaner vehicle. Pickup was also a breeze. Thank you. More
by d3rdcomish
Verified CustomerEmployees Worked With
October 19, 2024
Bill McLean gives outstanding service to customers. Otto has never let me down. Always hapy Otto has never let me down. Always hapy More
by slpatrei@aol.com
Employees Worked With
October 19, 2024
Very happy with the service we received from every facet. In the short time we have had the SUV, LOVE it. Just have to get use to where everything is located. LOL In the short time we have had the SUV, LOVE it. Just have to get use to where everything is located. LOL More
by lcombs6
October 18, 2024
A plus service and amber and bill are great part of Otto . Cadillac. Ciao from the village pizzeria. . Cadillac. Ciao from the village pizzeria. More
by joepizzaboss
October 18, 2024
Fantastic service each time Im there! Bill always very knowledgable and we enjoy coming into the service department:) Bill always very knowledgable and we enjoy coming into the service department:) More
by ZEPPY10
Employees Worked With
October 18, 2024
Amber was very knowledgeable and the service was quick. I was updated every 1/2 hour and the waiting area was comfortable , clean and refreshments were made available to me. Thank you for a job well done. I was updated every 1/2 hour and the waiting area was comfortable , clean and refreshments were made available to me. Thank you for a job well done. More
by nickybreiner@yahoo.com
October 17, 2024
Mike is the best salesman in the area, always courteous, super friendly and helpful. Unlike any other dealer they don’t waste your time and it’s always a comfortable experience. Willa always recommend. super friendly and helpful. Unlike any other dealer they don’t waste your time and it’s always a comfortable experience. Willa always recommend. More
by lemmem924
Employees Worked With
October 17, 2024
Bought a used GMC truck from Otto in late September of 2024. Everything about the transaction from initial points of contact to taking delivery and dealing with the finance guy was smooth and painless. Fa 2024. Everything about the transaction from initial points of contact to taking delivery and dealing with the finance guy was smooth and painless. Fair trade-in value, no nonsense, no dickering, no obnoxious upsell attempts. Just easy! More
by gary@gnrflood.net
Employees Worked With
Other Employees :
Finance guy was great. Bussinger = last name. Can't recall first name.
October 16, 2024
Customer service is amazing and very knowledgeable! !! Ask for Amber, she will make sure your taken care of!!! !! Ask for Amber, she will make sure your taken care of!!! More
by DJJAYWIL84
Employees Worked With
October 16, 2024
Great customer service. Knowledgeable and friendly staff. Accommodating and timely operations that’s good for all times. Knowledgeable and friendly staff. Accommodating and timely operations that’s good for all times. More
by ararjean59
Employees Worked With
