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Otto Cadillac
Albany, NY
2,196 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,196 reviews
October 10, 2024
Otto Cadillac is great! Ordered a new car again and everything was taken care of. Steve Lemon, my salesman is very easy going and great to work with. In fact every Ordered a new car again and everything was taken care of. Steve Lemon, my salesman is very easy going and great to work with. In fact everyone I've come in contact with at Otto does a great job of making you feel welcome. I would recommend Otto to anyone looking for a car. More
by stoney31
Verified Customer
October 09, 2024
I had a very good experience with Dan. Dan understood my needs and made it all so painless and straightforward. No big dragged out negotiation for hrs and a streamlined process from sta Dan understood my needs and made it all so painless and straightforward. No big dragged out negotiation for hrs and a streamlined process from start to finish. Having just purchased my 2024 XT5 from otto just a couple of weeks ago i will reserve my comments until my new Cadillac needs to be serviced, that being said i see that Otto has received many great reviews. Thanks again Dan, A job well done. Cheers! Rick S. More
by rfido3@aol.com
October 08, 2024
Otto Cadillac is the best! Their service is easily accessible and their customer service is unparalleled! Their service is easily accessible and their customer service is unparalleled! More
by PATTIB21
Employees Worked With
October 07, 2024
The best they make me feel special everytime remember my name n show me that concern name n show me that concern More
by bluntg7.24.76
Employees Worked With
October 07, 2024
You did a great job, and I would send other people to OTTO. if I could OTTO. if I could More
by na13
Employees Worked With
October 06, 2024
Everything went as planned and truck came out perfect. I would highly recommend Otto for for vehicles I would highly recommend Otto for for vehicles More
by eds_repair
Employees Worked With
October 03, 2024
Otto provides good service on the cars they sell. We have been with them for at least 20-years and see no reason to change. We have been with them for at least 20-years and see no reason to change. More
by eowen
October 02, 2024
The customer service that I received was very professional. I enjoy the Cadillac brand and I really am enjoying my SUV. professional. I enjoy the Cadillac brand and I really am enjoying my SUV. More
by Rob
Employees Worked With
October 02, 2024
Top shelf service, attention to detail and fairness in cost. Their staff was courteous and friendly both on the phone and in person. I highly recommend them cost. Their staff was courteous and friendly both on the phone and in person. I highly recommend them More
by zacdoc
Employees Worked With
Other Employees :
Deanna Budhoo
October 02, 2024
I was able to drive our vehicle right in upon arrival for its regular service, and greeted by service department personal. I enjoyed a nice cup of coffee, and chatted with sales person Mike Caccese briefly i its regular service, and greeted by service department personal. I enjoyed a nice cup of coffee, and chatted with sales person Mike Caccese briefly in your spotless waiting room. Bill kept me abreast of my vehicle's progress during my wait. The service was completed, car had been vacuumed and washed in under 1 and 1/2 hours! More
by penncentral
Employees Worked With
