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Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I have been dealing with Otto for years and working with Steve Le Mon and Bill Mc Lean who are the greatest gentlemen I have ever dealt with. They have gone above and beyond for me for years. i couldn't b Steve Le Mon and Bill Mc Lean who are the greatest gentlemen I have ever dealt with. They have gone above and beyond for me for years. i couldn't be happier . More
Service Department is always so helpful. Everyone is so nice and are all very knowledgeable Everyone is so nice and are all very knowledgeable More
Went in for what I thought was just my first oil change and left with the oil changed, the tires rotated, fluids topped off and they washed my car too in less than an hour!! Awesome service, thank you! and left with the oil changed, the tires rotated, fluids topped off and they washed my car too in less than an hour!! Awesome service, thank you! More
My experience with Otto Cadillac dealership has been a very good one. I’ve used Otto Cadillac dealership for many years. The salesman, Mike Caccese is very knowledgeable and patient with his customers. He very good one. I’ve used Otto Cadillac dealership for many years. The salesman, Mike Caccese is very knowledgeable and patient with his customers. He is always prompt getting back to the customer if need be, I can’t say enough good about the service area directly. Dealing with Bill McLean. I always said you can purchase a car anywhere however, the reason I go to Otto is because of the service area they treat you well with respect and very knowledgeable. My overall experience with Otto is always excellent. More
I had a door looked at they broke taking it apart came back to repaired and it was broken again it a day back to repaired and it was broken again it a day More
For over 20 years I have purchased and serviced my vehicles at Otto and have never been disappointed. Sales staff have always been very good and Bill McLean in service is excellent!!! vehicles at Otto and have never been disappointed. Sales staff have always been very good and Bill McLean in service is excellent!!! More
Excellent dealership to work with! I contacted a few dealerships and Otto was the only dealership willing to work with me via email. All other dealerships wanted me to come in first an I contacted a few dealerships and Otto was the only dealership willing to work with me via email. All other dealerships wanted me to come in first and wouldn't provide any information over E-mail or text. Times have changed, buyers want to research and negotiate over Email or Texts not in an office. Buyers want the paperwork done and ready for them. Buyers no longer want to spend hours in a dealership. The team at Otto nailed this! With-in 2 business days of first contact deal was done via 2-3 emails and 2-3 text messages and 1 phone call. Drove 3 hours to sign paperwork which took another 30 minutes tops....maybe! That is how it should be. Declan, Sean & Dan great job, appreciate the seamless transaction! More
This is my first Cadillac and the sales person I had along with the service department were all top of the line. I definitely have been recommending the Otto dealership to friends and family. along with the service department were all top of the line. I definitely have been recommending the Otto dealership to friends and family. More
New upgrades easy Service, very personal and nice amenities. Booking appointments are seamless! Flexible with adjusting scheduling amenities. Booking appointments are seamless! Flexible with adjusting scheduling More