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Otto Cadillac
Albany, NY
2,197 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,197 reviews
September 15, 2024
Declan was great to work with! No pressure, very accommodating and easy to communicate with. I highly recommend going to Otto. No pressure, very accommodating and easy to communicate with. I highly recommend going to Otto. More
by ginaralston
Verified CustomerEmployees Worked With
September 15, 2024
Very comfortable atmosphere, professional sales people people. Very knowledgeable and accommodating dealing with the Cadillac brand as well as others. Very pleasant and professional group. people. Very knowledgeable and accommodating dealing with the Cadillac brand as well as others. Very pleasant and professional group. More
by farleyanthony451
September 15, 2024
From the moment you walk into Otto you feel welcome. I had several questions regarding different vehicles and Michael answered them all. They made the purchase of my new Cadillac simple. Bill in servi I had several questions regarding different vehicles and Michael answered them all. They made the purchase of my new Cadillac simple. Bill in service is great. I would not buy from any other dealer than Otto. More
by ToddHanlon145
Employees Worked With
Other Employees :
The gentleman who actually delivered the car to me was awesome. He answered everything
September 14, 2024
Amber was great. Enjoyed having her as my service advisor at Otto cadillac. The dealership seems accommodating and friendly. Enjoyed having her as my service advisor at Otto cadillac. The dealership seems accommodating and friendly. More
by ggarramone929
Employees Worked With
September 13, 2024
I can’t say enough good things about this dealership. In early March I purchased a used 2021 ct4-V from Micheal and Ian. The entire process was easy and straight forward with no nonsense games you can so In early March I purchased a used 2021 ct4-V from Micheal and Ian. The entire process was easy and straight forward with no nonsense games you can sometimes find at other dealers. I enjoyed the car so much that I wanted the same car with a bit more power so last month I contacted Michael and asked about a 2024 ct4-v blackwing that was on the lot. Long story short Micheal made it happen and had it ready to drive off the lot within a few days. Everyone who I encountered at Otto was very friendly and helpful and most importantly honest! Thank you all so much. I’ve been loving the car. More
by santinosalamon3
September 13, 2024
Amber was great, communicated everything well. Called McGovern for me and overall just pitch perfect. Called McGovern for me and overall just pitch perfect. More
by JM13
Employees Worked With
September 12, 2024
They got us in fast, wait time was as they said it would be and they were helpful. be and they were helpful. More
by vicki.ramundo
September 12, 2024
My car was ready fast as lightning. My rep (Bill) is the best. The coffe was good. My rep (Bill) is the best. The coffe was good. More
by patbologna99
Employees Worked With
September 11, 2024
Friendly greeting. Quickly addressed severity of situation. Only in town for a few days, 1500 miles from home. Got service done sane day. Offered transport to & from Quickly addressed severity of situation. Only in town for a few days, 1500 miles from home. Got service done sane day. Offered transport to & from destination while service work completed. What more could a customer ask? 1st class, friendly, efficient service. A pleasure doing business with your team. More
by Allyn Pier
September 11, 2024
Clean place with friendly and knowledgeable staff. Kept me informed about what was going on. Would highly recommend the dealership. Kept me informed about what was going on. Would highly recommend the dealership. More
by Hank
Employees Worked With
