Otto Cadillac

Sercice team was able to get me in quick. Always provide great service and price is fair. Always provide great service and price is fair. More

Confidence in customer service is and always will be the heartbeat of any business plan. heartbeat of any business plan. More

The dealership is very accommodating and scheduled my repairs immediately. All staff is friendly, helpful and a pleasure to deal with, repairs immediately. All staff is friendly, helpful and a pleasure to deal with, More

Buying a car from Otto Cadillac was a great experience. Everyone was very friendly and accommodating. The process was quick and easy. I drove away in my new car in less than 3 hours. A big thanks to Mike, Everyone was very friendly and accommodating. The process was quick and easy. I drove away in my new car in less than 3 hours. A big thanks to Mike, Declan and Jared. I love my new Cadillac and the service you provided! More

I had a great experience , the service was good and done in an efficient manner in an efficient manner More

I am very impressed with the attention given by the staff in purchasing my new XT5. The car buying experience was made simple, enjoyable, and stress free. Mike, in sales department, is knowledgeable, skilled in purchasing my new XT5. The car buying experience was made simple, enjoyable, and stress free. Mike, in sales department, is knowledgeable, skilled and attentive in guiding the customer to a purchase/lease that meets their preferences and financial needs. I felt he had my best interest in mind at all times. Declan was thorough in communicating a detailed breakdown of expenses and options to protect my investment. I appreciated the clarity that he provided. With my previous XT4 vehicle, Bill and Amber in the service department have provided exceptional oversight of all maintenance needs to insure that my car’s performance is maximized. I am confident that the same will happen with my new car. They are on top of their game! Nelson was great in preparing final tasks on my new car and explaining all the necessary safety items and amenities of the vehicle before sending me on my way. Thanks to everyone at Otto for an exceptional experience! More

Very efficiently run. Bill McLean is the best in customer relations accommodations are very comfortable Bill McLean is the best in customer relations accommodations are very comfortable More

Bill McLean has to be the best in service truly outstanding keep up the great work will always bring my Cadillac here to be fixed in the future thank you so much outstanding keep up the great work will always bring my Cadillac here to be fixed in the future thank you so much More

I am sorry that you only have 5 stars, because the staff at Otto is exceptional and I would give them more. The screen that controls the radio and CD player wore out and had to be replaced on 8/29. I put at Otto is exceptional and I would give them more. The screen that controls the radio and CD player wore out and had to be replaced on 8/29. I put in a CD when I left the dealership. When I arrived home, I could not get the CD to eject. I called immediately and Cheyenne scheduled me to come back on 8/31. I tried to get the CD player to eject the CD without success when I went out on 8/30. However, later that day it started to work and it has been fine ever since. I called Cheyenne back to cancel the appointment. I appreciate all of the patience that was extended to me. More