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Otto Cadillac
Albany, NY
2,197 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,197 reviews
September 01, 2024
Efficient and knowledgable. Keeps you informed of vehicle progress. Pleasant.jeros thing moving. Asset to the dealership. Keeps you informed of vehicle progress. Pleasant.jeros thing moving. Asset to the dealership. More
by quackenbushconsultinggroup
Verified Customer
September 01, 2024
I have never been treated with so much care kindness 💗 From a dealership. did not stop until all of my needs were taken care of. He went over and beyond ty so much. I will never go to any other dealership From a dealership. did not stop until all of my needs were taken care of. He went over and beyond ty so much. I will never go to any other dealership. I got everything I asked for the truck and the price the monthly amount. I have never have been treated with so much love and consideration. Ty 😊 More
by Omer salim
August 31, 2024
The whole process was smooth and easy. Steve was a big help getting everything together and was always a phone call away. Steve was a big help getting everything together and was always a phone call away. More
by WE.SCOVILLE
Employees Worked With
August 31, 2024
The people are nice,and courtious and the waiting area was spotless.l will be back for service when needed. was spotless.l will be back for service when needed. More
by ljpalmer20
Employees Worked With
August 31, 2024
They are the best. Really friendly and just great. They make the process very simple Really friendly and just great. They make the process very simple More
by lnewman21
Employees Worked With
August 28, 2024
Always a quiet and calm and friendly environment the service is prompt and informative as the work is being performed. Honest examination of my vehicle and precise analysis of what my vehicle needs. And service is prompt and informative as the work is being performed. Honest examination of my vehicle and precise analysis of what my vehicle needs. And most of all no pressure and well thought out plans of service More
by BELLAMYYAPHET77
Employees Worked With
August 28, 2024
Top-notch customer service and an excellent experience! Anyone looking for a high quality, service-oriented, and friendly dealership should work with Otto Cadillac! I’ve bought three new cars from them and Anyone looking for a high quality, service-oriented, and friendly dealership should work with Otto Cadillac! I’ve bought three new cars from them and will never go anyplace else. More
by dliebeno
August 24, 2024
I am very pleased with Otto Cadillac and the work that their service department provided. Everything was done efficiently and with great excellence. their service department provided. Everything was done efficiently and with great excellence. More
by MCARLSON4
August 24, 2024
I am extremely satisfied with the service I received from Amber. She took care of all my needs in an efficient and professional manner. She researched my warranty for me and scheduled repair work to be done. Amber. She took care of all my needs in an efficient and professional manner. She researched my warranty for me and scheduled repair work to be done. I will only go through Amber for any future scheduling of appointments and work to be done on my car. More
by frangeorge44
Employees Worked With
August 23, 2024
Otto Cadillac has an exceptional service dept. they always go out of their way to help the customer. they always go out of their way to help the customer. More
by GARNERSLM
Employees Worked With
