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Otto Cadillac
Albany, NY
2,197 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,197 reviews
August 20, 2024
I'm a Relatively new Cadillac owner and love the attention to detail service department demonstrates to my vehicle. They get me in and out in so I can get back to business ASAP. They find the time attention to detail service department demonstrates to my vehicle. They get me in and out in so I can get back to business ASAP. They find the time to explain my vehicles condition and always have good conversation about all the new innovations of the newer vehicles, so, when I get ready to buy I have an idea "what up". There are many changes in the vehicle technology that used to be only dreamed of back in my day. Thank you Otto Cadillac for working hard to maintain my vehicle road safe and ready for action. More
by Cy Harris
Verified Customer
August 19, 2024
Amber is amazing. Customer service was awesome as well. No complaints. Will definitely buy myself another Cadillac when the time is due. Kudos to Cadillac for excellen Customer service was awesome as well. No complaints. Will definitely buy myself another Cadillac when the time is due. Kudos to Cadillac for excellent service More
by angburgos10@gmail.com
August 19, 2024
Amber got me checked in quickly and had the requested service work performed in a reasonable amount of time. Great communication and friendly service service work performed in a reasonable amount of time. Great communication and friendly service More
by Jordan
Employees Worked With
August 19, 2024
Everyone was very responsive and pleasant to deal with. No high pressure sales tactics or gimmicks. No high pressure sales tactics or gimmicks. More
by phrymom
August 18, 2024
They did an average job, they did not go out of their way to make it an awesome experience to make it an awesome experience More
by clohne
August 17, 2024
The staff are very friendly and responsive, Great service and timely , professional quality dealership in the capital district and timely , professional quality dealership in the capital district More
by mack576
August 13, 2024
I am a senior citizen and they were very patient with me. It was also nice to be introduced to all that were involved in my sale like finance and service. Brett did a nice job explaining all the new features It was also nice to be introduced to all that were involved in my sale like finance and service. Brett did a nice job explaining all the new features. However I did have to go back a couple of times for a review and I was told it was no bother and to return as often as I needed. It was a pleasure working with everyone. More
by jeannebradt
Employees Worked With
August 12, 2024
Everybody has been so accommodating and thorough with relaying all information. Very courteous,pleasant dealership! relaying all information. Very courteous,pleasant dealership! More
by ginnych44
August 09, 2024
Fast service they fixed my car in one day Very Nice people to deal with people to deal with More
by gorsky108
Employees Worked With
