Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Otto Cadillac
Albany, NY
2,201 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,201 reviews
June 21, 2024
The requested work was completed as requested, and courtesy drop off and pickup was very much appreciated! Great job! courtesy drop off and pickup was very much appreciated! Great job! More
by glittlef2
Verified CustomerEmployees Worked With
June 21, 2024
The staff is knowledgeable and friendly and always smiling. Very professional. The service is great! smiling. Very professional. The service is great! More
by irenerassias
June 19, 2024
They were very punctual with getting me approved and also helpful with coordinating everything. They were all so very friendly helpful with coordinating everything. They were all so very friendly More
by lataunyaice
June 19, 2024
We had a great experience from beginning to end. Everyone was very accommodating, kind and thoroughly explained all steps of the process. Everyone was very accommodating, kind and thoroughly explained all steps of the process. More
by laurenleljedal
June 19, 2024
Great staff, honest, friendly get er done service. Mechanics are smart and Srvce manager Bill McClean pulls it all together Mechanics are smart and Srvce manager Bill McClean pulls it all together More
by mbates0257
June 19, 2024
Brought car in without appointment experiencing a loud noise coming from my left front wheel. They identified the problem and corrected it without charge. noise coming from my left front wheel. They identified the problem and corrected it without charge. More
by kenb2
June 18, 2024
Best car Service Dealer in NY and in My Live, I have never seen duch good Service never seen duch good Service More
by tomeks0519
Employees Worked With
June 18, 2024
Although it was just a routine maintenance visit, l was taken at the scheduled time and all work was done completely. Amber was knowledgeable and professional, able to answer all questions. Car was retur taken at the scheduled time and all work was done completely. Amber was knowledgeable and professional, able to answer all questions. Car was returned all washed and vacuumed. More
by PHIL CARLSON
June 18, 2024
Satisfied with appointment availability and customer care. Service was quick and reasonably priced for the area care. Service was quick and reasonably priced for the area More
by bjf354
