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Otto Cadillac
Albany, NY
2,201 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,201 reviews
June 06, 2024
Steve was a pleasure to work with . We did not feel any pressure. I have called him a few times and he has been very helpful & pleasent We did not feel any pressure. I have called him a few times and he has been very helpful & pleasent More
by rdesanty
Verified CustomerEmployees Worked With
Other Employees :
Nelson delivered our new car. We cannot praise him enough. He took time with both my husband & myself. He answered every question we had.
June 05, 2024
I have purchased vehicles from Otto Cadillac for decades. Steve Lemon was my salesman and he is professional, friendly and knowledgeable. He is top rated. Bill McLean is my service representative and he i Steve Lemon was my salesman and he is professional, friendly and knowledgeable. He is top rated. Bill McLean is my service representative and he is great at what he does and I trust him since he is always up-front and honest and does his best to see that my vehicle is well cared for. Bill has earned my trust. It is like family there for me and I would highly recommend then as a dealer. More
by billpaquette.ny
June 05, 2024
They was no pressure to buy a car. They were helpful and accommodating. The entire sales process was great. They were helpful and accommodating. The entire sales process was great. More
by bradleyej
June 05, 2024
Great service thank you to the service team look forward to return for my next service to return for my next service More
by leggett
Employees Worked With
June 05, 2024
All good Bill is an asset to your organization great customer service and a gentleman customer service and a gentleman More
by Joseph
Employees Worked With
June 05, 2024
Steve and the team provided top notch service and I am very happy with my purchase very happy with my purchase More
by Mikeaskew01
June 01, 2024
Excellent service, no pressure, except for a 3-4 late delivery love the dealership, salesman was very polite, everything was in order on the day of closing. delivery love the dealership, salesman was very polite, everything was in order on the day of closing. More
by steve.yatzkanic
May 31, 2024
The entire team gave me a great experience when buying my new car. It was fast and easy. new car. It was fast and easy. More
by CZ25
May 31, 2024
OTTO IS THE BEST! !! They fixed my problem fast and affordable and didn't sell me service I didn't need because originally I thought it was something else! Will definit !! They fixed my problem fast and affordable and didn't sell me service I didn't need because originally I thought it was something else! Will definitely return for any and all service! THANK YOU OTTO CADILLAC!!!! More
by Dadillac
Employees Worked With
May 30, 2024
I have been with Otto for over 10 years. The service is the best I’ve ever had and I have had several new automobiles. On time, polite, most efficient. The best ever service department. The service is the best I’ve ever had and I have had several new automobiles. On time, polite, most efficient. The best ever service department. More
by mjegolfman2
