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Otto Cadillac
Albany, NY
2,201 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,201 reviews
May 29, 2024
Always the best service , and bill is always great to work with when ever there is an issue !! work with when ever there is an issue !! More
by mjm42578
Verified Customer
May 29, 2024
I had an electrical problem and they did excellent job on the repair. The people were very courteous and respectful, and I enjoyed the experience. the repair. The people were very courteous and respectful, and I enjoyed the experience. More
by walterphillips
Employees Worked With
May 28, 2024
she was excellent and very impressive so efficient professional what else you want me to say let me go professional what else you want me to say let me go More
by mgy0
May 28, 2024
After communicating with and/or visiting several dealerships in the area, I was more than pleased with the customer service, knowledge, and professionalism at Otto Cadillac. Communication was prompt dealerships in the area, I was more than pleased with the customer service, knowledge, and professionalism at Otto Cadillac. Communication was prompt and considerate, but never pushy or overwhelming. While working through the numbers for the vehicle I purchased, the team was patient and answered my questions. I highly recommend Otto Cadillac and am relieved that I reached out to them before finalizing a deal elsewhere. More
by thetomlins71
May 28, 2024
Great customer experience from the entire team. ... this is my second Cadillac and prefer a dedicated Cadillac dealership. ... this is my second Cadillac and prefer a dedicated Cadillac dealership. More
by jeff.strychalski
May 25, 2024
I allays receive excellent service. The staff keeps you fully informed as to the required service. From making the appointment to leaving after the service, the staff treat the custome The staff keeps you fully informed as to the required service. From making the appointment to leaving after the service, the staff treat the customer respectfully More
by JAMA724
May 24, 2024
Great customer service and communication. Love the texts and status updates. Amber is wonderful to work with from Otto Love the texts and status updates. Amber is wonderful to work with from Otto More
by TOBY.RABENBURG
May 24, 2024
The detail shop does excellent work. They are professional and get the job done in a timely manner. They are professional and get the job done in a timely manner. More
by Jerry
May 23, 2024
Only two Caddy dealerships in the area. One can’t be too choosy. Maybe next time I’ll give the other one a try. One can’t be too choosy. Maybe next time I’ll give the other one a try. More
by dogfather25
May 23, 2024
I received all the answers I needed to make my decision on a used Cadillac SUV…I’ve had a few in the past and have always been impressed by them…Staff treated me well… on a used Cadillac SUV…I’ve had a few in the past and have always been impressed by them…Staff treated me well… More
by jdehmann1949
