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Otto Cadillac
Albany, NY
1,694 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,694 reviews
April 10, 2023
Otto Cadillac is great - both the service and sales departments are friendly and do their best to get you on the road in a car that works well, is safe and that you’ll love. When one Cadillac reached t departments are friendly and do their best to get you on the road in a car that works well, is safe and that you’ll love. When one Cadillac reached the end of its life I didn’t think twice about buying from Otto because I felt comfortable brining my car in for service More
by heidi.spohn
Verified CustomerEmployees Worked With
Helpful April 08, 2023
Warranty work with a very pleasant dealership, and personnel. So far so good! (L.o.v.e. my XT4!) personnel. So far so good! (L.o.v.e. my XT4!) More
by mmsrygley
April 06, 2023
I love Otto! It’s always a very pleasant experience. Bill always tKes excellent care of me and Cindy! It’s always a very pleasant experience. Bill always tKes excellent care of me and Cindy! More
by jmullen30
April 04, 2023
Always right in and out. They are so nice and know you when you drive into the shop. The waiting area is comfortable and clean. They are so nice and know you when you drive into the shop. The waiting area is comfortable and clean. More
by debkhook
Employees Worked With
April 01, 2023
On my last visit to service department I was Very hesitant about ever going there again because I would bring vehicle in for something minor and always ended spending much more than expected because hesitant about ever going there again because I would bring vehicle in for something minor and always ended spending much more than expected because of this issue or that! Vehicle was barely over a year old . My last visit was pleasant and under warranty which was such a relief. More
by tonymosher59
Employees Worked With
March 31, 2023
Went above and beyond for me after selling me a used car. Everyone was very welcoming and not pressuring at all. Everyone was very welcoming and not pressuring at all. More
by jessica.litts
March 29, 2023
Convenient location, honest pricing and trusted service advice are all important reasons I use Otto. advice are all important reasons I use Otto. More
by HappyCustomer
Employees Worked With
March 26, 2023
They do quality work and are very personable and friendly. I feel like my car is done right friendly. I feel like my car is done right More
by Achicsr1971
Employees Worked With
March 25, 2023
The dealership is Very clean and the staff is Attentive. I have been a satisfied customer for many years. I have been a satisfied customer for many years. More
by ntedisco
Employees Worked With
