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Otto Cadillac
Albany, NY
2,192 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,192 reviews
April 24, 2025
Service rep. Amber was very courteous, knowledgeable and accommodating. She kept me up to date on the progress of the work being done on my car. I can always depe Amber was very courteous, knowledgeable and accommodating. She kept me up to date on the progress of the work being done on my car. I can always depend on Otto to provide the best quality of maintenance for my car. It was also nice to have a very clean car to drive home. More
by Terry Powell
Verified CustomerEmployees Worked With
April 24, 2025
From the very start of stepping foot on the property, my wife and I were treated with kindness and respect. We were not pushed into any direction regarding to buy or not to buy a vehicle. The respectful nat wife and I were treated with kindness and respect. We were not pushed into any direction regarding to buy or not to buy a vehicle. The respectful nature continued throughout every employee we came in contact with. More
by Nysp960
April 22, 2025
I have been going to Otto for service for many years. They are great to work with. They are great to work with. More
by na13
April 22, 2025
When I make a call from my cue the screen locks and I still have to restart my phone still have to restart my phone More
by Nycat06
April 18, 2025
I was welcomed as soon as I walked in. Bill, service manager. He started updates write away on my cameras. He had it all done in 30 min. All good, thank's to Otto. Bill, service manager. He started updates write away on my cameras. He had it all done in 30 min. All good, thank's to Otto. More
by dean2500
Employees Worked With
Bill McLean, he updated my cameras and were back in business. I'm very thankful for Bill's knowledge. Than you Dean
April 18, 2025
Very satisfied with there professionalism Everyone was ve courteous First time Caddy owner, very satisfied so far. courteous First time Caddy owner, very satisfied so far. More
by dean2500
April 18, 2025
Bill Mclean as an outstanding employee for Otto Cadillac. He is kind, courteous and knowledgeable. He explained everything that needed to be done on my automobile and answer every question that I had. He is kind, courteous and knowledgeable. He explained everything that needed to be done on my automobile and answer every question that I had. More
by Cadillac CT6
Employees Worked With
April 18, 2025
Very satisfied with there professionalism Everyone was ve courteous First time Caddy owner, very satisfied so far. courteous First time Caddy owner, very satisfied so far. More
by dean2500
April 18, 2025
Great service. Team always discusses the recommendations before doing any additional work. Upfront on any additional costs Team always discusses the recommendations before doing any additional work. Upfront on any additional costs More
by sglawlor319
Employees Worked With
