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Otto Cadillac

Albany, NY

4.7
2,147 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,147 reviews

July 30, 2023

# 1 Cadillac Dealer in Upstate New York. Best And Most Friendly People To Deal With! More

by michaelmartinburdick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Awesome job getting my vehicle serviced in a very short time frame. Thank you very much! More

by rlguzior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Honest no hassle dealing for a trade or purchase,this is the right way to conduct business. This is exactly the way Otto Cadillac does business More

by dwyerr1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Lopez
July 27, 2023

So far so good , bought Hondas for last 30 yrs. It’s still new . Time will tell, my hope is to truly buy American we will see. So far Al our needs have been excided More

by bogardus3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

I asked to see a vehicle and it was ready for a test drive when I arrived. There was no sales pressure, just information about the car. Financing was done at me preferred lender and I had the car the More

by janecebula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Everyone is responsive and accommodating. Dealership takes pride in making the customer experience enjoyable when purchasing a new car. More

by ronaldfollos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

I received the 172 point inspection paper today from Otto Cadillac regarding my 2021 Escalade Certification from Cadillac. Thank you, Richard Terpening More

by Tankerman
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Very assuring comfortable environment surrounded by complete experience and expertise i recommend if to everyone More

by guven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard , Dawn Crossley
July 24, 2023

Amber was great. She got my car in a timely manner and saved me tons of money! More

by colbykendall8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Crossley
July 24, 2023

Great service , very friendly and professional,timely. Great work and very fast and convenient to. More

by dclickner001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Crossley
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