
Ourisman Tri-State Subaru
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Experience from beginning to end. Greeted by and Great Experience from beginning to end. Greeted by and helped by Nick. He was very helpful and at the same time professional. Car was done in a t Great Experience from beginning to end. Greeted by and helped by Nick. He was very helpful and at the same time professional. Car was done in a timely manner. After work that was done inside the car nothing was disturbed or dirty. Great dealership. Also spoke with Chris M. In the sales department And would highly recommend anyone going there ask for him. More
Our sales experience was great. We were quickly greeted which made us feel great. We asked for information & test drove the model we request. The salesman, Mark was friendly and knowledgeable. He worked which made us feel great. We asked for information & test drove the model we request. The salesman, Mark was friendly and knowledgeable. He worked hard to help us find the vehicle that fit our needs. He didn't mind re-arranging his day to accommodate our schedule. When we were ready to purchase the process was the fastest I've ever experienced. I'll recommend Matt Slap Subaru. More
Recently purchased a 2018 Outback. Very satisfied . Excellent service in both Sales and Service. Special thanks to Jay Brown and the whole team. Your continued patience with our frequent calls for he Excellent service in both Sales and Service. Special thanks to Jay Brown and the whole team. Your continued patience with our frequent calls for help are truly appreciated. More
I did a warranty repair for two items, and they really delivered for me as I had an early am family trip for Labor Day weekend. A loaner was available and they even did a quick car wash for me. The servic delivered for me as I had an early am family trip for Labor Day weekend. A loaner was available and they even did a quick car wash for me. The service rep was honest about not knowing my cars history, but pointed out a few things like tire wear that will need to be addressed. Keep up the great work, it’s the best experience I’ve had at Matt Slapp so this reflects a new approach. More
This place is great always good customer service both in and at the sales area . Always welcome u and know you are in good hands. My dealer is CollinRussell he always makes sure we are still happy with and at the sales area . Always welcome u and know you are in good hands. My dealer is CollinRussell he always makes sure we are still happy with our out back. You guys girls have earned a customer for life. More
Laura did a great job finding the Crosstrek we wanted and followed through in all aspects of the experience. She was able to find that car from another dealer whole other dealers couldn’t be bothered to make followed through in all aspects of the experience. She was able to find that car from another dealer whole other dealers couldn’t be bothered to make the effort. It was an all-around great experience. Additionally, Tim did an excellent and thorough job walking us through the features of our new car, and helping us to set up the STARLINK system. More
Great sales experience and support team at Matt Slap Subaru, first time buyer with this dealership and everything was excellent! Mark Fox and Ashley Hendrix did an outstanding job helping me through the Subaru, first time buyer with this dealership and everything was excellent! Mark Fox and Ashley Hendrix did an outstanding job helping me through the process Great staff! More
The Customer Service is excellent, they really do go the Extra Mile! The staff are exceptional, they all work together, and are all so friendly and helpful which made it a wonderful buying experience. Sia Extra Mile! The staff are exceptional, they all work together, and are all so friendly and helpful which made it a wonderful buying experience. Siani Perkins, the Internet Coordinator, was able to provide me with all the information I needed right away which facilitated me being able to get the exact car I wanted at the best price and very quickly. Mark Fox, in Sales, and Greg Cramer, Finance Manager, were a pleasure to deal with; very thorough and efficient. Tim Hyden did a phenomenal job as my Star Delivery Specialist. Thanks to Tim, I now know how to use all the fancy technology in my new Outback, which is a great car and highly recommended! Thank you! More
Dealership has been in the area for many years. Courteous, knowledgeable staff. Clean, comfortable premises. Good workmanship. Safe, reliable vehicles. A place I can trust to take care of my vehicl Courteous, knowledgeable staff. Clean, comfortable premises. Good workmanship. Safe, reliable vehicles. A place I can trust to take care of my vehicle. More