Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Best dealership I’ve ever bought a vehicle from. They went above and beyond. Brittany, Bob, Gary, Eric, and Sevak are all legendary. They went above and beyond. Brittany, Bob, Gary, Eric, and Sevak are all legendary. More
Our experience with Pacific BMW was the best car experience we have ever had. First of all I spoke with Sevak Adamyan (Manager) he was so helpful asking the right questions. He then turned us over experience we have ever had. First of all I spoke with Sevak Adamyan (Manager) he was so helpful asking the right questions. He then turned us over to Chris Petzing for going over details about the options and specs. After we decided on the BMW X5 we wanted, it was clear we needed to special order the car, Wow! how fun. Sevak and Chris helped in that process. Okay, the X5 arrives and we get a call, so exciting! We give some information over the phone for finance, so helpful. My wife and I are now on the way to Pacific BMW. We get there and meet the team. Now we are introduced to Ed Oganesyan, He takes us on a test drive of the car and then does a tutorial on the car ( a lot to go over) but fun. We get a photo of my wife with the X5 and a bow on top, so great! Next, we meet Lucy Garabed (Finance) she is helpful explaining our finance options including the best warranty. Oh yeah 1.9% for a four year term, so good! We knew BMW had a great name and this team just just proved it. Thank you for treating us so well. More
A week after we purchased our car, the “needs service” light appeared as well as we’ll as the “brake fluid low”. These things should have been taken care of or at least disclosed. We now have to arrange light appeared as well as we’ll as the “brake fluid low”. These things should have been taken care of or at least disclosed. We now have to arrange to have the car serviced and pay for the service! Very disappointed with Pacific BMW. More
Excellent service, have purchased twice from dealership. Definitely recommend to you for any car needs. Definitely recommend to you for any car needs. More
one of easiest car purchase in my life. the people were so professional and nice to us. the people were so professional and nice to us. More
Ara, Raffi and Lucy have been tremendously helpful and friendly throughout the entire process. The test drive was smooth and the transaction was easy and very efficient. friendly throughout the entire process. The test drive was smooth and the transaction was easy and very efficient. More
Excellent, friendly service where the "family-owned" aspect is clearly apparent in how a customer is treated. aspect is clearly apparent in how a customer is treated. More
I am pleased with the car. It has plenty of power and is comfortable and quiet. I'm not convinced the maintenance and other agreements were worth the money. They were sprung It has plenty of power and is comfortable and quiet. I'm not convinced the maintenance and other agreements were worth the money. They were sprung on me. I felt pressured to make the decision without having time to think about them and compare the cost of paying when the maintenance, etc. is done versus the cost and financing charges of the agreements. More
Very bad experience with the service department. Loaners are dirty and the service reps seem to have little knowledge and are poor at communicating. I would say the one I dealt with most was actual Loaners are dirty and the service reps seem to have little knowledge and are poor at communicating. I would say the one I dealt with most was actually quite rude. The sales and leasing side is much more functional and quite lovely. More
My husband and I visited Pacific BMW in search of our next car, and we had the pleasure of working with James Kim. From the moment we met him, James impressed us with his incredible depth of knowledge - next car, and we had the pleasure of working with James Kim. From the moment we met him, James impressed us with his incredible depth of knowledge - he’s truly a walking encyclopedia when it comes to BMWs. He took the time to explain everything thoroughly and answered all our questions. James was friendly, approachable, and never made us feel pressured, which we really appreciated. Thanks to his guidance, we found the perfect car and couldn’t be happier with our experience. We also worked with Ray from Finance, who made the paperwork process smooth and straightforward. He explained our options clearly and helped us wrap things up quickly without any hassle. Highly recommend James and the team at Pacific BMW! More


