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Pacific BMW
Glendale, CA
3,969 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,969 reviews
December 05, 2019
Break in service for my BMW m4 As usual I took my new car for its break in service Gilbert was amazing and helpful, with all the questions I had and he followed up to make sure ever As usual I took my new car for its break in service Gilbert was amazing and helpful, with all the questions I had and he followed up to make sure everything was done. More
by AAGHAJANIANS
Verified Customer
December 05, 2019
Customer Experience I had an amazing customer's service experience at Pacific BMW over the weekend....To start off with, I am a stickler about having a WOW customer servi I had an amazing customer's service experience at Pacific BMW over the weekend....To start off with, I am a stickler about having a WOW customer service experience when it comes to buying something big. My first experience with James - the internet sales person was top notch. He listened to me and addressed my questions and concerns. He had Soran Hawlery, the Sales Manager contact me about the car that I wanted. Soran was awesome! He explained to me what deal he could do over the phone. There were no back-and-forth. We came to an agreement and the deal was done in 15 minutes. Not like some of the dealerships. I hate the xxxxxxxx conversations and wasting time. I went to the dealership to test drive the car, Soran and Nelli came to greet me. Soran let me know that he was finishing up with another customer and that Nelli would be doing the test drive with me. She was awesome as well. This is what I expected and they were amazing from beginning to end. The other amazing thing is that Soran does his own paperwork, so he will be with you from beginning to end - from making the deal to completing the paperwork with you versus you having to go to the finance department to do the paperwork. The whole process took about 30 minutes, which is pretty awesome!! Please, if you are looking for a BMW, make sure to contact Soran!! He will take care of you. You will not be disappointed. More
by Mimsterx
Employees Worked With
Nelli and James, Soran Hawlery
December 05, 2019
Great service and very professional I was able to get great service from Pacific BMW that I did not get from any other dealer. I recommend all commercial businesses to get their car from I was able to get great service from Pacific BMW that I did not get from any other dealer. I recommend all commercial businesses to get their car from Pacific BMW More
by krdanyan.armen
Employees Worked With
December 03, 2019
Pleasant and Easy Frank the salesperson and the Manager I dealt with were very pleasant, professional and easy to work with. They did everything to get me the deal that Frank the salesperson and the Manager I dealt with were very pleasant, professional and easy to work with. They did everything to get me the deal that I was hoping for. I definitely will recommend this dealership, the second BMW I bought from this guys. More
by juliusm7
December 02, 2019
all pro people to weork with I have been going to pacific bmw for the past 8 years to lease my cars. we have 3 cars at the moment leased from pacific bmw. Jerry Gueyiikian is t I have been going to pacific bmw for the past 8 years to lease my cars. we have 3 cars at the moment leased from pacific bmw. Jerry Gueyiikian is the best in business to deal with. More
by PJ MOSSAYI
December 01, 2019
Recall Narek was very professional and friendly. He explained the recall and listened to all my questions and concerns. A courtesy car was provided since I n Narek was very professional and friendly. He explained the recall and listened to all my questions and concerns. A courtesy car was provided since I needed to leave mine overnight. I will return when my parts arrive to finish my recall. More
by DJN
Employees Worked With
Narek Petrosian
November 29, 2019
Purchase a new car experience Everything is perfect. Chris (I forgot his last name) is great and so is Sevek. Marco at service is always very responsive and reliable. It is fun to Everything is perfect. Chris (I forgot his last name) is great and so is Sevek. Marco at service is always very responsive and reliable. It is fun to buy and service at Pacifoc BMW. More
by NICHOLASLAM
November 29, 2019
Excellent service by Manny! Manny was super helpful and made sure my car was serviced and ready before noon as requested. Excellent customer service by Manny! I will recommend hi Manny was super helpful and made sure my car was serviced and ready before noon as requested. Excellent customer service by Manny! I will recommend him to family and friends. More
by ida.sarajian
Employees Worked With
November 28, 2019
Air bag recall They did awesome work that all I can say They Changed my car front airbags in less than 5 hours cleaned and gave it to us thanks They did awesome work that all I can say They Changed my car front airbags in less than 5 hours cleaned and gave it to us thanks More
by armen.shahkarami
Employees Worked With
Steven Saroyan
November 27, 2019
Dirty Sales Tactic Unscrupulous sales tactic by over-inflating minuscule flaws on your lease-return vehicle so you get a huge bill (like $400 repair cost for a super tin Unscrupulous sales tactic by over-inflating minuscule flaws on your lease-return vehicle so you get a huge bill (like $400 repair cost for a super tiny door ding that the inspection guy couldn't find unless he uses a flash light). So now you might as well buy another car to avoid dispute and to absorb the ridiculous inflated bill for minor dings & scratches. More
by SAPU26
Employees Worked With
