Pacifico Ford
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Excellent Service I called because my oil light was on to see if I could get an oil change, Sean Mellon said to come right over. While getting in my car I noticed my i I called because my oil light was on to see if I could get an oil change, Sean Mellon said to come right over. While getting in my car I noticed my inspection was due at the end of the month. He said not Problem and they could have it all taken are of in 1 1/2. Wonderful my car is inspected and my oil change was completed. Sean is always a pleasure to deal with. Thank you again for your help. More
New F-150 Rocky Degregorio, Larry Ferrell, and the staff were great as always. We are always well taken care off at Pacifico Ford. We highly recommend them! Rocky Degregorio, Larry Ferrell, and the staff were great as always. We are always well taken care off at Pacifico Ford. We highly recommend them! More
Excellent Service I have been bringing my Edge to the service department at Pacifico Ford, ever since purchasing it five years ago. Every time I bring in my vehicle, f I have been bringing my Edge to the service department at Pacifico Ford, ever since purchasing it five years ago. Every time I bring in my vehicle, for an oil change, I am greeted by friendly staff. The mechanics go above and beyond to check every component in the car. They are always honest and up front about what issues need to be dealt with quickly, and which can wait. I always have a pleasant experience while waiting as well. More
Amazing job Very professional and nice. Helped me to understand things I was confused about and answered all my questions and explains things about my car I wasn’ Very professional and nice. Helped me to understand things I was confused about and answered all my questions and explains things about my car I wasn’t sure about or didn’t know the car had. I would tell all my friends and family to go here to get there next car. More
Very comfortable. Alex was very attentive,and hospitable. Made the process quick and easy as possible. The comradery in the establishment outstanding. I will refer ever Alex was very attentive,and hospitable. Made the process quick and easy as possible. The comradery in the establishment outstanding. I will refer everyone I know that's trying to purchase a car. Shout out to Alex Saraullo. More
Excellent ! I made several trips to Pacifico Ford trying to narrow down the exact options I wanted to get on my new truck , so I had the pleasure of working with I made several trips to Pacifico Ford trying to narrow down the exact options I wanted to get on my new truck , so I had the pleasure of working with a few different people from the sales team. These guys did a great job ! Especially Chad, he knows these trucks inside and out. I really appreciate that they didn’t try to pressure me into a quick sale, they were patient and got me in the truck that best fit my needs at a great price ! The finance team was also a pleasure to work with. Special thanks to Gina for getting me a great finance rate. More
Transmission slippage? Sean was honest and hooked up my truck to a computer diagnostic machine and told me it he reccommeded me for a transmission flush. I previously took m Sean was honest and hooked up my truck to a computer diagnostic machine and told me it he reccommeded me for a transmission flush. I previously took my 2009 ford escape to a AAMCO and they said they would have to replace with a refurbished trans....over $4000. Lol! He saved me a ton of cash and was under $200. Thank God for him. For now on i will exclusivley bring my truck to Pacifico Ford to Sean Mellon. He is very professional and should be commended for his work. It now runs like a new truck...litterally i can feel it shift Smoothly and excells quicker. More
Service The service department got me in and out quickly, during my short wait I enjoyed the spacious waiting area where they had comfortable seating as well The service department got me in and out quickly, during my short wait I enjoyed the spacious waiting area where they had comfortable seating as well as snacks, drinks and tv. Thank you for the excellent service. I plan to return for my scheduled maitanance. More
Excellent service! Sean was excellent and kind enough to squeeze me in for an oil change without an appointment and during scheduled employee lunch time. Overall great Sean was excellent and kind enough to squeeze me in for an oil change without an appointment and during scheduled employee lunch time. Overall great experience! Thanks Sean! More
Tire Warranty Service Hit a typical city of Philadelphia pothole and it blew one tire and ruined the other. I had my vehicle towed to Pacifico for new tires and service. Hit a typical city of Philadelphia pothole and it blew one tire and ruined the other. I had my vehicle towed to Pacifico for new tires and service. I had a warranty for the tires and Chris Wentz took care of making sure it was all covered. Chris found time in his busy schedule to make sure my car was done in time for me to pick up in the afternoon and get my kids from school. I have had my car there 3 other times for normal service or inspection and this was the first emergency. The entire staff is nothing but helpful. More