Palmen Dodge Chrysler Jeep Of Racine

Josh was great to work with!! Josh way great to work with. I got a great car for a great deal! Both Josh and Clay got me a great deal! Thanks guys!! Josh way great to work with. I got a great car for a great deal! Both Josh and Clay got me a great deal! Thanks guys!! More

They held the truck for me, Thanks Matthew for all your help Great job, Matthew, you are an amazing and patient young man...Thanks for your time.. I will be back, and hope to have you as my salesman. Best of Great job, Matthew, you are an amazing and patient young man...Thanks for your time.. I will be back, and hope to have you as my salesman. Best of luck, More

Excellent experience They went above and beyond to find me financing that worked for me to get me in a new vehicle. Always a pleasure working with Vince when I'm looking t They went above and beyond to find me financing that worked for me to get me in a new vehicle. Always a pleasure working with Vince when I'm looking to get a new vehicle. More

Best value jeep The dealership had a variety of vehicles from which to choose. Nice people, too. Finance was excellent by providing warranty options and service was q The dealership had a variety of vehicles from which to choose. Nice people, too. Finance was excellent by providing warranty options and service was quick. More

Worst car bying experience ever My experience at Palmen Dodge of Racine was by far the worst experience I have ever had buying a car. Over the past few years I have purchased several My experience at Palmen Dodge of Racine was by far the worst experience I have ever had buying a car. Over the past few years I have purchased several cars from other dealers and I have come to expect a generally great experience. Palmen of Racine was the complete opposite of a good experience. The sales manager Teddy Hendrix was very rude and insulting, the sales and support staff refused to return my phone calls. I was pre-approved for a loan by my bank prior to contacting the company, the sales support person said my bank was not accepted so I filled out an online loan request form through the dealership at their behest, later Teddy Hendrix called me and said my bank was actually an approved lender and promised to get the whole thing sorted out. An hour later he called and said I was approved through my current lender but apparently submitted the wrong loan term. Teddy said he would fix the loan terms while I drove in as I live 3 hours away from Racine. When I got to Palmen in Racine the loan had not been fixed and the dealership was closing up. Teddy said he couldn’t fix it and to take the deal or leave it because he had three other people who would buy the car the next day. I attempted to explain that the car was for my mother and the compressed timeline would cause her finances to be stretched too thin but he just told me to take the loan or leave it. I ended up taking the loan because I didn’t’ want to drive back home empty handed. I will likely have to make the difference in money up each month myself as my mother is on a fixed income. The whole experience was humiliating, intimidating and very upsetting. This will be the last time I every purchase anything from Palmen of Racine. As I drove home I realized the whole thing was likely just a ruse to get me to buy quick, I honestly expected more from a company the size of Palmen. More

Fast friendly Vince was very helpful understanding our needs. He knew more about the Jeep then anyone I know. Thanks Vince!! Taylor from the internet was helpful Vince was very helpful understanding our needs. He knew more about the Jeep then anyone I know. Thanks Vince!! Taylor from the internet was helpful too!! More

Vince is great Vince was great as always. This is now my 4th vehicle that I’ve bought through him, and there’s a reason I keep coming back. Vince was great as always. This is now my 4th vehicle that I’ve bought through him, and there’s a reason I keep coming back. More

Great service and value! I have been dealing with this company for over 22 years and am very appreciative of the respect and service offered. I would recommend Palmen any time I have been dealing with this company for over 22 years and am very appreciative of the respect and service offered. I would recommend Palmen any time! More

The staff was great and made us feel very comfortable Chuck was very knowledgeable with our vehicle. From the moment we walked in the door, everyone was helpful and answered all of our questions. We left Chuck was very knowledgeable with our vehicle. From the moment we walked in the door, everyone was helpful and answered all of our questions. We left without doubts or questions. The dealerships we have dealt with in the past, were aggressive and did not lay everything out on paper. The Palmen staff let us know exactly what we were in for. We will return for future purchases. More

To Randy Rogers or How ever It Concerns. Randy Rogers is the one that sold us our Lease Jeep 2018 Grand Cherokee Limited 4x4.and what ever the management person that helped us with the paper Randy Rogers is the one that sold us our Lease Jeep 2018 Grand Cherokee Limited 4x4.and what ever the management person that helped us with the paper work are wonderful people. All of the Sales people at Palmen's are wonderful.{The Finance Manager] More