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Palmer Dodge Chrysler Jeep Ram
Roswell, GA
7,574 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,574 reviews
July 10, 2021
Substantially taken advantage of on Jeep trade-in proposal and pressures for down payment simply to get in queue to pay over MSRP on next vehicles to arrive. Quote difference was over 13,000 betwe proposal and pressures for down payment simply to get in queue to pay over MSRP on next vehicles to arrive. Quote difference was over 13,000 between Palmer and another dealership on same deal and we bought the trade-in at Palmer. Not how you treat prospective repeat customers from the neighborhood. Epitome of what folks despise car shopping and are going online. More
by jmphipps00
Verified CustomerEmployees Worked With
Kurt, Chip Buddin
July 10, 2021
Service took a little too long, but all customers these days need patience when it comes to getting vehicles serviced since we're still coming out of this unfortunate COVID issues. Also some service cente days need patience when it comes to getting vehicles serviced since we're still coming out of this unfortunate COVID issues. Also some service centers lack the staffing, so patience is a necessary part of life now. More
by ARMYVET7888
Employees Worked With
July 10, 2021
Good service! I really appreciate the help and service, I will be happy to come back for my next car service , lo my 2 cars will be happy to come back for my next car service , lo my 2 cars More
by mendoza_milton
Employees Worked With
July 10, 2021
Thomas was quick to diagnose my van’s problem and get it fixed. All without an appointment! I’ll be returning for my routine service! Thanks! fixed. All without an appointment! I’ll be returning for my routine service! Thanks! More
by ashleyegatewood
July 09, 2021
Hiram was so nice and helpful! I highly recommend Palmer Dodge service department. Also, ask for Hiram, he is so nice and eager to help! Dodge service department. Also, ask for Hiram, he is so nice and eager to help! More
by vickigrobinson
Employees Worked With
July 09, 2021
The parts needed came in on time. Winston got my truck in fast, the repair was done fast, and everything works. Excellent experience. I will be back next time I need service. fast, the repair was done fast, and everything works. Excellent experience. I will be back next time I need service. More
by LEO.MARK
Employees Worked With
Winston
July 09, 2021
I scheduled an appointment days in advance. I asked for a status update 7 hours later only to be told my vehicle has NOT been looked at yet. NO work whatsoever performed in 7 hours. Will not recommend. status update 7 hours later only to be told my vehicle has NOT been looked at yet. NO work whatsoever performed in 7 hours. Will not recommend. More
by JSeigel
Employees Worked With
Service department
July 08, 2021
Almost 2 1/2 hours for an oil change is simply unacceptable. In fact a car that was behind me in line was worked on long before mine. If this happens again, you will loose my oil change business unacceptable. In fact a car that was behind me in line was worked on long before mine. If this happens again, you will loose my oil change business. More
by brucedp1
Employees Worked With
July 08, 2021
Prompt service, kept in touch. Asked if I had questions. This was my first visit! Mike did a great job keeping me updated with the install. This was my first visit! Mike did a great job keeping me updated with the install. More
by MFOXATL4
