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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,628 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,628 reviews

June 30, 2024

Great people! Very helpful and knowledge of their prouduct. Very clean dealership. No pushy sales! More

by SAMSELIMO52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Sam, thank you for the wonderful feedback! We're thrilled to hear that you had a positive experience with us. Our team takes pride in providing exceptional service and a comfortable environment for our customers. We appreciate your kind words and look forward to serving you again in the future!

June 30, 2024

David, Ryan, and Kim always take great care of me! Top notch service all around! More

by classic_ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Jul 01, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Ashley, thank you so much for your kind words! We're thrilled to hear that David, Ryan, and Kim provided you with top-notch service. We'll be sure to pass along your feedback to them. We appreciate your support and hope to see you again soon!

June 30, 2024

I enjoyed my buying experience. Finance wasn’t pushy, and my car was cleaned in every crevasse. Will be buying the rest of my Ara from here! More

by edwinastfalk1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Edwina, thank you so much for sharing your positive experience with us! We are thrilled to hear that you had a great buying experience and that our team took good care of you. We look forward to assisting you with the rest of your Ara purchases in the future!

June 27, 2024

Great staff, very helpful and knowledgeable about the vehicles. Love the Jeep would consider purchasing again. More

by autumnswatsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony & Aaron
Jun 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Autumn, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff and that you're loving your Jeep. If you ever have any questions or need assistance in the future, feel free to reach out. Enjoy your new ride!

June 27, 2024

From the very beginning this process was easy from the sales team to the finance team we were treated like royalty! More

by Tdawg3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kainen Beecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your experience! We are thrilled to hear that you felt like royalty throughout the process. Our team strives to provide top-notch service from start to finish. We appreciate your kind words and hope to work with you again.

June 27, 2024

They did not keep any of the promises and claims they made while selling me the vehicle. I feel taken advantage of and am extremely dissatisfied. More

by aydinlioglu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris boozer
Jul 01, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry to hear that you were left unsatisfied by your experience with our sales team. Your feedback is important to us, and we want to make sure that we follow through on any and all promises made by our team. If you have a moment, please reach out to us so we can help. Sincerely, Dustin Perry, Sales Manager, dustin@palmerdcj.com

June 26, 2024

Team was very cordial and helpful when picking up my new Jeep after installing running boards. More

by STEVE.MANLEY63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jun 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Steve, thank you so much for your kind words about our team's service! We're thrilled to hear that you had a positive experience picking up your new Jeep with the running boards installed. If you have any other feedback or questions, feel free to reach out.

June 26, 2024

Palmer valued my time as much as i do. Even with the financing and Jeep demo, I was in and out in less than 30 mins! Awesome job guys! More

by jameswh0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Flemming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

James, we're thrilled to hear that your experience at Palmer was such a positive one! Our team works hard to ensure quick and efficient service for our customers. Thank you for taking the time to share your feedback, we appreciate it!

June 25, 2024

Did everything perfect, schedule, work and delivery. ..when I bought my Wrangler, I asked my salesman can we add steps that retrack and he said no problem he told me the price and asked do you want them More

by john@intilepainting.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi John, thank you for sharing your positive experience with us! We're thrilled to hear that everything from scheduling to delivery went smoothly for you. It's great to know that our team was able to accommodate your request for steps on your Wrangler quickly and efficiently.

June 25, 2024

I have been with Palmer Dodge approximately 4 yrs. I have given strong positive reviews. Unfortunately, it feels like my customer loyalty is being taken for granted. Previously, an oil cap was left of More

by trasheed555
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're truly sorry to hear that your recent experiences haven't lived up to your expectations. We want you to know that we appreciate your loyalty to our dealership over the years, and we want nothing more than to provide you with outstanding service. Please reach out to us when you can so that we can help. Sincerely, David Keller, Service Manager, service@palmerdcj.com

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