Paramount Porsche Volvo VW
Hickory, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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The entire group is very good to work with. I am so pleased with my two new Porsches! Everyone is always so helpful! I am so pleased with my two new Porsches! Everyone is always so helpful! More
Andrea was great to work with! We found a used ID4 at their dealership. We had a new one on order that wasn't expected to come in for a long time. We had never bought a used car We found a used ID4 at their dealership. We had a new one on order that wasn't expected to come in for a long time. We had never bought a used car before that wasn't a classic car. She made us feel comfortable about the used car and insured we had all of the information on it. Made the deal and they delivered to us for a very reasonable fee three hours away. We still wanted the new ID4 and weren't happy with the local VW dealership that we chose through VW to have it delivered to. Worked with Andrea and had the delivery dealership changed to Paramount even though it was going to be a three hour one way trip. She put up with me asking lots of questions on the used car and the new one finding out the status once it had left the factory and always responded. She shared the excitement when it was on its way to the dealer and the same day it came off the truck it was charged up and she had it perfect for us. The deal took only a couple of minutes as the paperwork was prepared before we got there. I told her we will see her again when the ID Buzz is released. We took the three hour trip to pick it up in the first ID4 we got from her and she even had it charged up for us on a fast charger while we finished the process. I will take the three hour trip again as long as she is still with the dealership. More
I have been pleased with the service I have received from the dealership these past 2 years; particularly the service writers & mechanics. Now I am leasing a car and Mateo has been helpful, listens, provide the dealership these past 2 years; particularly the service writers & mechanics. Now I am leasing a car and Mateo has been helpful, listens, provides appropriate information and is responsive. A key for me is that he wasn’t aggressive in his interactions. Yes, he provided options of which I chose to not take, like hybrid vs gas only car, etc., but never did I feel pressured or “hounded”. Excellent customer service and support, Mateo. Upon car delivery he and Ray were most helpful with the same excellent customer customer. More
From day one Zach Pletcher was excellent to work with. Once it was time to sign the paperwork Eli Reese was great as well....I did not feel forced into purchasing anything I was not interested in. Wou Once it was time to sign the paperwork Eli Reese was great as well....I did not feel forced into purchasing anything I was not interested in. Would definitely recommend Paramount if you are in the market for a new VW, Volvo or Porsche!! More
Fox was professional, courteous and attentive to our requests. From our initial interaction on the phone, through the decision-making process and the purchase of our vehicle, he was very pleasant to wor requests. From our initial interaction on the phone, through the decision-making process and the purchase of our vehicle, he was very pleasant to work with us and insure we were pleased with our vehicle. He did not rush us nor have an obvious personal agenda to sell us a car. He wanted to make sure we were happy with our choice. When we are ready for another car, I plan to buy it from him and Paramount Volvo. More
I thought the finance person was rude and condescending and not very transparent in my interaction. I couldn’t wait to get out of there and not very transparent in my interaction. I couldn’t wait to get out of there More
I have bought 2 Porsche from this dealership And I sent my daughter to buy a Porsche From them last week. When it comes to Service, Valerie is just fantastic. She is extremely polite, professional, and my daughter to buy a Porsche From them last week. When it comes to Service, Valerie is just fantastic. She is extremely polite, professional, and Very helpful. She calls the next day to Check on you. Extremely happy with her service. Highly recommend. More
Zachary Pletcher made our dreams come true! He was amazing to work with, He was so knowledgeable and genuine. I have never felt comfortable with the car buying experience, but Zach made the exp He was amazing to work with, He was so knowledgeable and genuine. I have never felt comfortable with the car buying experience, but Zach made the experience so smooth and he got us in the Porsche we have always wanted. We highly recommended Zach if your in the market for a new vehicle!!!! More
Jesus did an excellent job meeting our needs and answering our questions. He was knowledgeable about the vehicle, but experienced enough to know how and where to get accurate answers for questions t answering our questions. He was knowledgeable about the vehicle, but experienced enough to know how and where to get accurate answers for questions that came up during the process. He also went above and beyond by helping us with some minor issues that arose post-purchase. More