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Paramount Porsche Volvo VW

Hickory, NC

4.9
1,920 Reviews
Paramount Porsche Volvo VW is owned and operated in Hickory, NC and is part of the Paramount Automotive Group. We provide our customers a dealership that has developed a reputation for superior service. We do business by the Paramount philosophy based on “GR 101” or the Golden Rule: Always treat other people as you would want to be treated and always endeavor to do what is right and fair. We have a qualified and knowledgeable sales staff with the training and dedication necessary to provide customers with the information that makes purchasing decisions those that bring lasting joy. Trustworthy, reliable service and repairs by our highly skilled service technicians. We also have a staff of caring Paramount car financing experts who work hard to provide exceptional rate loans, made possible by our high volume buying power, and offer special financing packages for bad credit buyers who have had credit problems but still deserve the right to car ownership. Stop by today and see the Paramount difference.
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1205 South Center Street

Hickory, NC

28602

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Showing 1,920 reviews

November 25, 2021

Que mas puedo decir muchas gracias recivi buena atencio la persona que me busco el mi carro me mostro in exelente compartimiento se mostro muy amiable muchas gracias por todo y claro de recomendarlos a otr More

by Vasquezfavio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mateo De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Paramount Porsche Volvo VW responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 22, 2021

Great experience. Paramount Porsche was able to get the car I wanted. They are very professional and vary transparent through the whole process. Highly Recommend. More

by michael
Recommend Dealer
Yes
Employees Worked With
Andrea Rhyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Pletcher
Nov 22, 2021 -

Paramount Porsche Volvo VW responded

Michael, Thank you for taking the time to share your feedback with us. Andrea and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 29, 2021

Jesus was extremely friendly and nice. Not an overzealous salesperson. Very easy experience. We would definitely work with this Hickory team again. More

by Honeycutt952
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Gomez
Oct 31, 2021 -

Paramount Porsche Volvo VW responded

We are very happy to have provided you with such a positive experience working with Jesus! We sincerely value your business and look forward to your next visit.

October 22, 2021

Paramount is impressively managed and everyone we came in contact with was knowledgeable and helpful, especially Bob Smith and of course Scott Yount. More

by chip.young
Recommend Dealer
Yes
Employees Worked With
Bob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Grove
Oct 25, 2021 -

Paramount Porsche Volvo VW responded

Here at Paramount Porsche Volvo VW, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Chip, and it was a pleasure having you at the dealership. We appreciate your review!

October 18, 2021

I had a great experience, drove 3.5 hours to meet with Fox, he had the car fueled and ready for the test drive when I arrived at the dealership, he was very professional and knowledgeable about the vehicl More

by zfells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fox Guenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker in finance was also very easy to work with, explain all paperwork.
Oct 18, 2021 -

Paramount Porsche Volvo VW responded

It's great to hear that Fox was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Paramount Porsche Volvo VW!

October 17, 2021

I’ve bought lots of cars and this was the best car buying experience I’ve had anywhere. I’ve bought new and used, Chevrolet, Honda, Ford, Chrysler, and VW. No competition, this experience was the best. ** Ed More

by ashliegossett
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rudi Rudisill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fox Guenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Grove
Oct 10, 2021 -

Paramount Porsche Volvo VW responded

Thank you, Ashlie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Nov 01, 2021 -

Paramount Porsche Volvo VW responded

Ashlie, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. The Paramount of Hickory Team

Nov 01, 2021 -

ashliegossett responded

Your last sentence says “please contact me”… I’ve contacted this company numerous times and you all weren’t interested in helping me until I left a bad review. I have texts and emails that were never even responded to. I also have no idea who sent this message as there is no name attached so I’m not sure how you expect me to contact you. You don’t. You don’t want me to call you, you simply want the review readers to think you tried to resolve my complaint. On October 27th you responded that your management teammate would be reaching out to me. It’s November 1st & I’ve heard from nobody. It’s insane that the only communication you are interested in is on this dealer rater page. I will add that Sarah in the service department was very kind and she did have the two places fixed where there was damage.

October 16, 2021

Drove 2.5 hours here for an appointment with Fox. Not even 1 minute there and staff was already seeing if we needed help (though we were looking crazy from running around with kids). Fox and Parker ended More

by Late
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fox Guenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Grove
Oct 18, 2021 -

Paramount Porsche Volvo VW responded

Thank you for taking the time to share your thoughts on working with Fox, Parker and our team. We're glad to hear we delivered such a great experience!

October 11, 2021

I had a great experience at Paramount Porsche Volvo VW. Ask for Jesus, he is the best! He was helpful, genuine, and makes the process smooth. Overall, everyone I came in contact with at the dealership was More

by kaylapaige213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Gomez
Oct 11, 2021 -

Paramount Porsche Volvo VW responded

Kayla, Thank you for your business and this review. We're happy to hear Jesus and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 09, 2021

Brent was genuine and not one of those pushy sales persons! He made the process easy and quick! Everyone at Paramount was friendly and made you feel welcomed. Would highly recommend! More

by hambybug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Lewis, Brent Phillips
Oct 10, 2021 -

Paramount Porsche Volvo VW responded

Thanks for your feedback on your recent visit to Paramount Porsche Volvo VW. I'm glad to hear that Brent was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 04, 2021

I had an excellent experience! I traded in my 2019 VW for a new model, and it was seamless, easy, and genuine. Jesus was great at guiding and advocating on my behalf. Parker was patient and knowledgeable in More

by Mjessie.Haynes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Grove, Jesus Gomez
Oct 04, 2021 -

Paramount Porsche Volvo VW responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jesus and Parker and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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