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Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.3
2,562 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,564 reviews

April 09, 2025

I was very pleased with the service received. This was my first time there since the change in management. Everyone was very professional. Fraser, Jeffrey and Nakia made my experience a pleasant More

by elainejohnson4878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser Ardrey, Jeffrey Hedrick, Nakia Cleveland.
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Apr 09, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad your first visit under the new management was a positive one. Fraser, Jeffrey, and Nakia will be happy to hear they made your experience a pleasant one. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012

April 08, 2025

Paid for oil change, and tire rotation. I marked the tires myself, and when I picked the truck up, I noticed that the tires were not rotated. Went back in to make sure I paid for a tire rot More

by Tabbie05
Recommend Dealer
No
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Apr 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for bringing this to our attention. I’d appreciate the chance to speak with you directly and learn more about your recent service. Please give me a call on my direct line—I look forward to speaking with you and resolving this concern. Michael Muldoon Service Manager 864-918-7012

April 08, 2025

Worst service and dealership. Got screwed out of an inspection fee that was not even done. If I could give zero stars I would. More

by CHRISTINE.JOHNS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ari
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Apr 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Ms. Johns, I am so sorry to read that you were not satisfied with the service performed. We may have had a miscommunication, we did advise you that there was a splice in your fuel line and that we would need to go further to determine if there was more damage. That was the reason for the crank no start after you installed the battery. If you would like to discuss further, please feel free to give me a call. Donna Houlahan Service Director 352-372-4251

April 08, 2025

(9) years with Parks (who done all service on my Ford Edge) has been an excellent Ride. C.S. More

by SYLICON
Recommend Dealer
Yes
Employees Worked With
Devon Pokorny
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Apr 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your loyalty over the past 9 years! We’re grateful to have been part of the journey with your Ford Edge and are glad to hear it’s been an excellent ride. We look forward to continuing to serve you! Michael Muldoon Service Manager 864-918-7012

April 08, 2025

Absolutely love, the fact that they came to my work to change the oil. That was very convenient for me More

by TerBear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re glad our mobile service made things more convenient for you. We look forward to bringing you the same great service next time! Michael Muldoon Service Manager 864-918-7012

April 08, 2025

I enjoyed my experience at Parks Ford. .Friendly atmosphere and all my needs were addressed taken care of in a timely manner. More

by hyj6790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levin Hickman
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Apr 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We're glad you enjoyed your experience and that everything was taken care of promptly in a friendly atmosphere. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012

April 08, 2025

Alejandro made sure my car was taken care of. The new management is awesome. I trust their ability to keepmy car going for years to come. More

by lorivoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Apr 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad Alejandro took care of you and that you're feeling confident with the new management. We appreciate your trust and look forward to keeping your car running strong for years to come! Michael

April 08, 2025

Extremely long wait time. We were told when we paid for the platinum warranty that it covered all basic maintenance. When I brought the vehicle in I was informed it doesn’t co More

by Rachellcollins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
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Apr 08, 2025 -

Parks Ford Lincoln of Gainesville responded

We apologize for the confusion with the terms of the extended service plan. If possible, I would like to speak with you so I can understand what was explained on delivery. I would also like to apologize for the length of your wait time. Please feel free to give me a call so we can find out if there is a way to resolve your concerns. Thank You Donna Houlahan Service Director 352-372-4251

April 08, 2025

Great pick up service very convenient was right on time for pick up and return More

by UFEEMAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad our pickup and return service was convenient and right on time. We look forward to serving you again! Michael Muldoon Service Manager 864-918-7012

April 08, 2025

Levin is the man. Very thankful for his help. I don’t have anymore words. More

by morganjade.ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
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Apr 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the awesome review! We’re grateful for Levin and glad he could help you out. We appreciate you taking the time to share—looking forward to seeing you again! Michael Muldoon Service Manager 864-918-7012

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