Parks Ford Lincoln of Gainesville

Kind and helpful Kept us informed. Showed us all the options available to us. Thank you Showed us all the options available to us. Thank you More

Appointment made, not kept. Came and picked my car up the next day because it hadn’t even been LOOKED at. Service man called my husband to tell him they would have a loaner Br Came and picked my car up the next day because it hadn’t even been LOOKED at. Service man called my husband to tell him they would have a loaner Bronco for me to use while the service my car. 3 weeks, I’ve heard nothing. More

They were able to fix my car without hassle. Ari Flores made the process very easy to assist my needs. Ari Flores made the process very easy to assist my needs. More

From the moment I arrived and was greeted with a smile, Michael Muldoon made the service experience exceptional. Michael Muldoon made the service experience exceptional. More

I had a great experience with parks Hyundai of Gainesville. They were able to diagnose my cars problem quickly and solve it just as quick too! Ari was great at communicating everything that was go Gainesville. They were able to diagnose my cars problem quickly and solve it just as quick too! Ari was great at communicating everything that was going on with my car and how it would be taken care of. More

Set up appointment for oil change with “first service” option selected as I was unsure which service to request. Was quoted “$75-78 with tax.” At the dealership in person. The quote online sent through ha option selected as I was unsure which service to request. Was quoted “$75-78 with tax.” At the dealership in person. The quote online sent through had parks plus works package added and said customer requested air filter which was never requested. Called to speak to technician and says he will send new invoice. New invoice is $135 which was again, not the quoted price. Call to speak to technician once again. Technician says it was a mistake in quoting and that synthetic oil costs that much. Technician Hangs up. Sends new invoice. we end up paying the quoted price. However, I will never return to this dealership. We are from Ocala and will only deal with Jenkins dealerships going forward as we have now purchased 2 brand new cars and one slightly used vehicle from Jenkins over the last 8 years. We have only gotten oil changes from the jenkins dealerships and have never dealt with this type of situation with them. Parks will not get my business again. More

The process of scheduling for recalls, taking it in only to not have parts and have to go back for repairs they again said they didn’t have the parts had the car a whole day but actually did have the parts to not have parts and have to go back for repairs they again said they didn’t have the parts had the car a whole day but actually did have the parts made a simple recall appt take 3 visits, they did try to make it right and came and picked up car for the 3 time to the dealer over same issue but the process is stupid and place seems over booked and unorganized and if it wasn’t a recall I would have gone elsewhere. Very over priced for repairs found with inspection as is usually the case with dealerships More

Levin has been very helpful and friendly whenever we bring one of our Ford products in for service. bring one of our Ford products in for service. More

The reception was very good and it didn’t take long to service the car. Edwin and Olga were excellent and they’re a credit to Parks Hyundai. They offered us Uber if we needed to go some place. . service the car. Edwin and Olga were excellent and they’re a credit to Parks Hyundai. They offered us Uber if we needed to go some place. . More