Pat Lobb Toyota of McKinney

Steven Boyd was very helpful and friendly. Made this car deal less stressful. He took good care of us. Made this car deal less stressful. He took good care of us. More

Great customer service from cae buying to servicing a vehicle. Professional staff, on time, and efficient. Highly recommended if your looking to buy or service your vehicle. vehicle. Professional staff, on time, and efficient. Highly recommended if your looking to buy or service your vehicle. More

Steve was a delight to do business with when purchasing our new vehicle. He kept us informed along the way while we waited for the arrival of the Highlander. Steve and Brian (finance) made our purchase a v our new vehicle. He kept us informed along the way while we waited for the arrival of the Highlander. Steve and Brian (finance) made our purchase a very easy process. When the car needs to be serviced, Easy will be our go to guy. We are very happy with this dealership! More

Everything about this car purchase should have been nerve racking and gone wrong... but nothing did. Rodney absolutely made this sale as awesome as it could've been. I was looking for a hard-to-find (in 2 racking and gone wrong... but nothing did. Rodney absolutely made this sale as awesome as it could've been. I was looking for a hard-to-find (in 2022) vehicle. A low-miles (less than 10k), reasonably priced, white 4Runner Off Road Premium. Well... he had it and made all of my fears about buying from out of town go away. Rodney took videos and even described the interior scent to me over the video. Talk about details and going above and beyond. He didn't stop there - he picked me up from the airport to come to the dealership, kept great conversation and even offered me cookies! At the end of the day a nice showroom, cookies and being good on the phone doesn't mean anything if the car is beat to xxxx or the price is gouged to the roof, but Pat Lobb accurately represents what they have and price the cars normally. Love it. My experience with car dealership people has never been like this, in fact, I really didn't want to even talk to someone in a dealership because it's been historically pretty awful. Rodney (and Matt in finance) totally changed my opinion. I'd buy a car from Rodney again any day of the week. More

Sales rep Duane was very professional! The dealership otherwise, did not want to come off the price at all which is somewhat understandable due to the market. However there was a $2995 ext The dealership otherwise, did not want to come off the price at all which is somewhat understandable due to the market. However there was a $2995 extra fee that was completely not disclosed on the listed openly in the advertising sale price and could not be taken off! (Window tint, LoJack, scratch guards, and nitrogen tire fill) This fee was not clearly defined but in small print defined as dealer added option, only once you talk to a sales rep or sit down to talk numbers, is when you find out about it. Super frustrating! Overall we got what we wanted, but had to pay about $2500 more than we would’ve liked More

Professional and courteous. They go the extra mile to help the customer. They have cemented my business. They go the extra mile to help the customer. They have cemented my business. More

The over all enviroment is amazing, the sales rep was awesome. Over all experience excellent awesome. Over all experience excellent More

Good service, I would recommend the service, and very good attendance to the customer, well done 👍 good attendance to the customer, well done 👍 More

I wouldn't typically spend the time to write a review for a parts department of a dealership, but the help I received was definitly note worthy. Tex, the representative that helped me on multiple projects en a parts department of a dealership, but the help I received was definitly note worthy. Tex, the representative that helped me on multiple projects ensured that I received the right parts and got them as quick as possible. I wish there were more people like him in the workforce, extremely friendly, patient and knowledgeable. He saved me hours of time driving and tracking down parts. Pat Lobb has a real hidden gem, very clean establishment and helpful staff. More

The service was impeccable. Service advisor Easy took very good care of my sons car and Tom gave us a shuttle to a practice field. Cmon now. Toyota went above and beyond to meet Service advisor Easy took very good care of my sons car and Tom gave us a shuttle to a practice field. Cmon now. Toyota went above and beyond to meet our service needs. No waiting for the shuttle. Thanks service advisor Easy and Shuttlendriver Tom for great service experience. More