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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,324 Reviews

1,324 Reviews of Paul Conte Cadillac - Service Center

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November 01, 2022

They’re always friendly and provide Excellent service in a timely manner. A Great location. More

by Maddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Maddie responded

Great service, thank you.

November 01, 2022

Issue not resolved but I came back with a new issue. Brought car in for a recall initially but spent about 2999.00 More

by Lisa_jacaruso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you continue to have the issue. I would appreciate the opportunity to speak to you about your experience. Could you please contact me to discuss this further? Shai Nadav Service Manager 516-868-0530

October 26, 2022

My second visit was excellent prompt courteous Mister Riant showed great desire to help I appreciated that More

by ywans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2022

The ever wrost and bad place I will never ever go there again and honestly the mechanic don’t know about the car problems I went for one problem at least 6 to 7 times and still the problem going on Thank More

by Babalimo9214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Paul Conte Cadillac responded

Thank you for your feedback. I would appreciate the opportunity to speak to you about your experience. Could you please contact me to discuss this further? Shai Nadav Service Manager 516-868-0530

October 25, 2022

The customer service was outstanding, the representative listened to the the issue and provided assurances the work will be completed at a high level. More

by Brown1046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2022

Paul Conte service and sales department is top of the line. My service advisor Danny is always a pleasure to work with. If you're interested in a Cadillac go to Paul Conte. More

by JAZZYG56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2022

Best service center I ever been to. Paul Conte Cadillac is one of best service center / dealership. They treat you with the most respect top notch service the people there are amazing More

by bluecloud718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

I have been using this dealership for almost 20 years. The service is phenomenal. Dan and Ryan and all the rest of the guys are very accommodating. Pat in sales it’s always helpful. I wouldn’t go anywhere More

by MOMEEEEEE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2022

The Service I continue to receive at Paul Conte Cadillac in Freeport LI is always Professional and Outstanding. More

by caddylakky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. DEBBIE IS EXCELLENT., Darlene Salcedo
October 19, 2022

Great people at this dealership! Always friendly and helpful! Highly recommend them for both sales and service! More

by Lexi0922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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