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Phil Fitts Ford & Lincoln
New Castle, PA
1,168 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,168 reviews
November 11, 2021
Awesome customer service. The people that work here actually care that you have a good experience! They ensure customer satisfaction! actually care that you have a good experience! They ensure customer satisfaction! More
by aoifemurdock
Helpful November 05, 2021
Purchasing a vehicle from Darius was an amazing experience. The experience was low pressure and hassle free. When I arrived to pick up the vehicle, he was actually in the wash bay hand-washing th experience. The experience was low pressure and hassle free. When I arrived to pick up the vehicle, he was actually in the wash bay hand-washing the vehicle himself before delivery. If you want a first class experience, see Darius at Phil Fitts. More
by rhawkins079
Verified CustomerNovember 03, 2021
I had a great car buying experience. Enjoyed working with our salesman, Albee Mangino and Sylvia in finance was great too. with our salesman, Albee Mangino and Sylvia in finance was great too. More
by pamelakaym
November 02, 2021
Very helpful , and very informative on what we wanted. Made sure we got what we wanted. Excellent customer service! Made sure we got what we wanted. Excellent customer service! More
by suescion53
Employees Worked With
October 31, 2021
It was easy dealing with my salesman. Albert was knowledgeable and polite. This makes my fourth vehicle that I have bought from Phil fits. knowledgeable and polite. This makes my fourth vehicle that I have bought from Phil fits. More
by diggersmalley
Employees Worked With
October 29, 2021
Great dealer for sales and service. Price is always fair and service department is the best and service department is the best More
by kenclifton
