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Phil Fitts Ford & Lincoln
New Castle, PA
1,160 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,160 reviews
October 16, 2021
I needed a transmission flush and my radio antenna was missing. Phil Fitts worked with me to schedule the appointment and reschedule it when needed. My transmission shifts much smoother after the transmis missing. Phil Fitts worked with me to schedule the appointment and reschedule it when needed. My transmission shifts much smoother after the transmission flush. Everyone needs a transmission flush about every 30,000 miles and Phil Fitts did a good job. More
by MrBrooks98
Verified CustomerEmployees Worked With
Kevin Whitty
Helpful October 16, 2021
Great service at each step in the process. They took their time to go over everything with us. their time to go over everything with us. More
by JOHNPIC55
Employees Worked With
October 15, 2021
It was a great experience at Phil Fitts Ford. It was the best car buying experience I had in my life! best car buying experience I had in my life! More
by sandylakemill
October 13, 2021
My experience was with the body shop. The personnel are fantastic. Knowledgeable, friendly, prompt and easy to deal with and that's an understatement. Oh, and they do excellent work. fantastic. Knowledgeable, friendly, prompt and easy to deal with and that's an understatement. Oh, and they do excellent work. More
by bregal
October 13, 2021
Did good work and was very quick at getting my vehicle back to me without any problems. back to me without any problems. More
by dragonfire1075
October 12, 2021
Albee and the other staff at Phil Fitts went above and beyond to make sure I received the best deal possible. They were genuine, honest, and great to work with. This is a quality that many dealerships do beyond to make sure I received the best deal possible. They were genuine, honest, and great to work with. This is a quality that many dealerships do not possess. Highly recommend this dealership. More
by olivia_pierson
October 11, 2021
Fantastic! They are very nice and give great service. I absolutely recommend them to everyone. absolutely recommend them to everyone. More
by BOB
Employees Worked With
