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Phil Fitts Ford & Lincoln
New Castle, PA
1,276 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,276 reviews
May 09, 2021
Highly recommended to anyone looking for a vehicle!! The staff, especially Luke were all so helpful and friendly! Will definitely be back in the future! :) staff, especially Luke were all so helpful and friendly! Will definitely be back in the future! :) More
by gallosm13
Verified CustomerEmployees Worked With
May 06, 2021
We took our car into get some work done and the price was right and they had detailed the car. Excellent! We’ll be back. right and they had detailed the car. Excellent! We’ll be back. More
by Evetsnottus
Employees Worked With
May 05, 2021
Great service and nice people! First time having service done there, will definitely be back. Service done was top notch and was done very quickly done there, will definitely be back. Service done was top notch and was done very quickly More
by K9LOUGH
Employees Worked With
Kevin Whitty
May 05, 2021
I had an excellent experience at Phil Fitts. I contacted them on Monday and drove home a beautiful new Aviator on Friday. They got me an excellent trade-in amount. Darius and Mike took great care of me! them on Monday and drove home a beautiful new Aviator on Friday. They got me an excellent trade-in amount. Darius and Mike took great care of me! More
by jj3730
May 05, 2021
Got the truck done earlier then expected, knowing I needed it for work .I always feel like I’m among friends whenever I am at the dealership needed it for work .I always feel like I’m among friends whenever I am at the dealership More
by Mtheiss24
May 04, 2021
We were very pleased with our experience buying our new Bronco. Rod was extremely knowledgeable on the vehicle and answered all of our questions and the transaction went smoothly. Thank you Rod. Bronco. Rod was extremely knowledgeable on the vehicle and answered all of our questions and the transaction went smoothly. Thank you Rod. More
by BKRK
Employees Worked With
May 04, 2021
It was a great experience. Quick transaction all long. Each person I dealt with was amazing and on point and offered to assist immediately through process. Each person I dealt with was amazing and on point and offered to assist immediately through process. More
by simonae.boice
Employees Worked With
May 04, 2021
Working with Darius and Luke was seamless. I was able to communicate clearly and quickly through texting which was super convenient because I was at work when asking about vehicles. Upon arrival, I was met communicate clearly and quickly through texting which was super convenient because I was at work when asking about vehicles. Upon arrival, I was met with positivity and an eagerness to help. Like even had a coloring book and crayons available for my 4 year old which was AWESOME! Even though Darius was unable to be there physically, he reached out to make sure everything went well and I was happy. I am beyond pleased with the process and experience I had. More
by ashley
April 30, 2021
The people we dealt with go above and beyond the call of duty. We felt like we were family. I would recommend that if you are looking for a new car Phil Fitts is the place to go duty. We felt like we were family. I would recommend that if you are looking for a new car Phil Fitts is the place to go More
by MUNGEA1
Employees Worked With
April 29, 2021
It was a very nice experience with Phill phitts ford! It was very nice and easy dealing with Brian. I would not hesitate to buy another vehicle again from this place. was very nice and easy dealing with Brian. I would not hesitate to buy another vehicle again from this place. More
by barbaracolaluca
Employees Worked With
