Phil Long Ford of Denver

2001 Lexus purchase. Paul was fantastic, Very helpful and easy to talk with. Delivered everything as promised. Will buy from Phil Long again if I can deal with Paul. Paul was fantastic, Very helpful and easy to talk with. Delivered everything as promised. Will buy from Phil Long again if I can deal with Paul. More

My new - to me - F150! I looked all over for for the right used truck - well, new to me... I test drove several and almost bought a couple of them but they were all missing I looked all over for for the right used truck - well, new to me... I test drove several and almost bought a couple of them but they were all missing something. Then I got on the Phil Long Denver website and what I saw a great possibility - it was the right color, engine, and cab style. I called immediately and talked to Bob Hetsko to check on availability and ask a few questions. I felt immediate rapport and set up an appointment that afternoon to see it. We took a test drive and the truck was everything I wanted. Bob took his time and worked with me till we got to a monthly payment and duration I wanted. I couldn't have asked for more and a while later, I drove home in my new truck! Next time I need to buy a vehicle, I'll be starting at Phil Long. They are a little far away from me, but the drive is worth it. I highly recommend them and especially Bob Hetso! More

Professional and Straightforward! Jonathan Odendahl was a pleasure to deal with on the purchase of our 2018 Ford F-150. We contacted New Vehicle Director, Chris Richards and gave him s Jonathan Odendahl was a pleasure to deal with on the purchase of our 2018 Ford F-150. We contacted New Vehicle Director, Chris Richards and gave him specifics we were looking for and our price range. He was very knowledgeable and informative about Ford trucks and was very responsive to any questions we had even though the dealership was inundated with hail. When we arrived for the test drive, Jonathan was expecting us and had the vehicle gased and prepered for our test drive. We had already decided on making the purchase that day if the test drive went well. We secured our own financing and were prepared to meet with finance. It took Crystal Fuller about 45 minutes to an hour to prepare the paperwork, and some forms weren't filled out, and she stated "I'll fill them in later." We were heading back to Colorado Springs when my husband realized that Crystal did not have us sign the back of our Navy Fed check. We had to turn around at a little north of Castle Rock to go back to Finance and endorse the check! Worse yet is Crystal never apologized or asked if she could top of our gas for the inconvenience. We would have declined the offer, but she could have at least apologized for inconveniencing us. I wouldn't hesitate to purchase another vehicle from Jonathan or Chris again. Jonathan's follow-up and follow through is amazing! I will be looking in the next few months when my lease is up and hope to purchase from Jonathan again. However I will make sure I work with another Finance Manager, Crystal needs some education and training. More

Excellent experience The work this time was under warranty, however, I’ve bought and had serviced several vehicles from Phil Long Ford on Tufts Ave over the years. I hav The work this time was under warranty, however, I’ve bought and had serviced several vehicles from Phil Long Ford on Tufts Ave over the years. I have found Rob and Ray to be honest and trustworthy sales associates. I also appreciate Dwayne in service. All three return calls and are very professional. I am completely confident that these three guys won’t take advantage of anyone. I’ve sent numerous family and friends to them. More

Typical car dealer I know that dealers want to make money but this one and the sales person went above and beyond. Yes, I know that I didn't work hard enough for the sal I know that dealers want to make money but this one and the sales person went above and beyond. Yes, I know that I didn't work hard enough for the sales price, but the sales person was really good at distraction and I fell for it. Neither the sales manager or the finance people were willing to step in and say anything. Money first Customer last. I will not buy another from this dealer and will not recommend them to anyone that I know. More

Professional and efficient. If you know what you want, the last thing you need is someone showing you vehicles that you can care less about. This does not happen at Phil long. If you know what you want, the last thing you need is someone showing you vehicles that you can care less about. This does not happen at Phil long. The other dealer I went to first was basically incompetent and wasted my time on 2 separate occasions. From now on I’ll go to the one stop dealer- Phil long. They make it as easy as possible for dealing with vehicle buying. More

Diana in financing I had went in to the dealer and drove 500 miles just to see them . There were some hooped in my credit and Diana went above and beyond to get my car f I had went in to the dealer and drove 500 miles just to see them . There were some hooped in my credit and Diana went above and beyond to get my car financed . I took over a week and a lot of extra work bitbshe never gave up on us so if your looking for the number one top rated lady go see here I will return to them many more times she really is a great person and they do their best to help go see them you won’t be disappointed. I got a very nice car thank you Diana!! More

Amazing dealership team Raquel Nieto was a phenomenal sales person!! She was very knowledgeable and was very helpful in the purchase of my new Rapture. Patrick Cronkite was a Raquel Nieto was a phenomenal sales person!! She was very knowledgeable and was very helpful in the purchase of my new Rapture. Patrick Cronkite was also amazing in Finance. Q also helped me the evening before I came in to purchase new truck. Duane Menor was also very helpful in parts getting a tail gate extender. Thank you Phil Long Ford. I will recommend you to anyone I know who is looking for a new vehicle. More

Very helpful and straightforward. After being deluged with emails and texts after an inquiry on a vehicle, I actually had to ask them to stop contacting me. I promised I would contact After being deluged with emails and texts after an inquiry on a vehicle, I actually had to ask them to stop contacting me. I promised I would contact Paul should I decide to come to Phil Long and look for my car. I did stop by after about 2 weeks time and asked for Paul. I am very glad I did (and fortunate that he was actually there at the time!). He was very helpful and non-aggressive. Both my husband and I were impressed with what he knew about the vehicle and how he handled what he didn't know. We were given clear answers to our questions and he patiently waited for us to decide between two car manufacturers. Our transaction was relatively quick and painless -- something we hadn't experienced in our past purchases. I would highly recommend Paul Tapia and Phil Long. More

a fun experience I worked with Sylas and Tony Upton regarding the purchase of my vehicle . Both were extremely helpful, Also they were very friendly and tried to mak I worked with Sylas and Tony Upton regarding the purchase of my vehicle . Both were extremely helpful, Also they were very friendly and tried to make the day less stressful. I would not hesitate to work with them again. so I went away very happy. they both deserve the highest(excellent) marks. More