Phil Long Ford of Denver

Beautiful car, uneven service I love the car that I purchased from this dealer. However, I feel as if the service fell short after purchase. The salesperson was distracted during I love the car that I purchased from this dealer. However, I feel as if the service fell short after purchase. The salesperson was distracted during the test drive and paperwork (rightfully so, as she was a first-time grandmother that night), but I was told the mats were in the trunk. When I saw the trunk was empty, she checked in the parts area for any extra mats... and then suggested I go to Walmart. She also mentioned there should be 2 keys. I e-mailed her twice before she answered there was no 2nd key. Period. I expected better. More

A Great Relationship! I met Don Heck several years ago when getting my wife's Escape serviced. He has always given exceptional service and very good advice. He takes very g I met Don Heck several years ago when getting my wife's Escape serviced. He has always given exceptional service and very good advice. He takes very good care of me when my Expedition needs service. He lets me know exactly what I need for any repairs and doesn't play games. I was looking for a pick-up and found one that looked promising at Phil Long. I didn't go to the used car department, I went to Don. He answered the questions I had and set me up with a very good sales person, Jonathan Odendahl. Jonathan told me the vehicle was on a test drive and that I should carry on with my day until he called me, one way or the other. It turned out to be "the other." I stopped back by, took it on a test drive, made an offer, completed the deal. I came back on Saturday to finalize the deal as the truck had not had time to get detailed. Stopped by and it was ready. The transaction was as painless as buying a vehicle can be. The price was fair, the service was excellent, and I will continue to make purchases at Phil Long because I am confidant I receive outstanding value. More

Great experience Jonathan was very friendly, and worked with me to find a rate that would work for me. We had to look at a different location to find the vehicle for m Jonathan was very friendly, and worked with me to find a rate that would work for me. We had to look at a different location to find the vehicle for me, but we found it and had it moved with ease. More

Exceptional Customer Service & Great Vehicle Diana was knowledgeable & so helpful throughout my buying experience. She showed me all of my financing options on each vehicle I was interested in. S Diana was knowledgeable & so helpful throughout my buying experience. She showed me all of my financing options on each vehicle I was interested in. She was patient & made it easy for me to make the right decision. My family & I are thrilled about our new & reliable Ford Expedition EL & recommend you see Diana if you are in the market for a new car! More

Wonderful Customer Service! Great customer service. We especially found Diana Winston to be helpful and knowledgeable. She answered all of our questions and more. Her many years Great customer service. We especially found Diana Winston to be helpful and knowledgeable. She answered all of our questions and more. Her many years of expertise made our new vehicle purchase incredibly quick and painless. Also, thank you Sherry for your sales assistance; we appreciated how you showed us all of our new Ford's features and even connected our blue tooth and hooked up our XM radio in our vehicle before we left. James Lee diligently explained our warranty options & helped us find the best fit to protect our investment. More

Fun, Fair, Fantastic !! My experience buying a new truck from Phil Long Ford was the best ever in 53 years of buying new and used vehicles. Juan Montoya’s demeanor, pati My experience buying a new truck from Phil Long Ford was the best ever in 53 years of buying new and used vehicles. Juan Montoya’s demeanor, patience, and overall skills confirmed and amplified what was already an Excellent external image of Phil Long Ford. I will definitely return as a repeat buyer and also recommend your company to friends. Sincerely yours, Roger Hindman More

Great experience buying a vehicle! Joe Johnson was our salesman and we found him informative and professional! We love our new Edge Sport! We would have no problem coming here again Joe Johnson was our salesman and we found him informative and professional! We love our new Edge Sport! We would have no problem coming here again for our next car! Thanks Joe! More

Great service My car salesmans name is Juan, great guy easy to talk to very approachable. In the end I got the truck I wanted, very satisfied My car salesmans name is Juan, great guy easy to talk to very approachable. In the end I got the truck I wanted, very satisfied More

Best car buying experience I showed up in my work truck just browsing from a letter I received from Dianna and Ed in finance . Just filled chapter 7 bankruptcy and didn’t think I showed up in my work truck just browsing from a letter I received from Dianna and Ed in finance . Just filled chapter 7 bankruptcy and didn’t think I would be driving home three hours later in a sweet Malibu LT . Super friendly and welcoming people , not sales men, but good people . Future purchases will be made from Phil Long dealerships due to Diana and Ed ! Thanks guys More

Great Wonderful experience, there was a mix up with pricing, but they went above an beyond and honored their quote. There was no hassle and they also found Wonderful experience, there was a mix up with pricing, but they went above an beyond and honored their quote. There was no hassle and they also found better financing rates. More