Phil Long Ford of Denver

Fast and friendly The process was quick, friendly, and without meandering. The sales people let us explain what we wanted and didn't work to make us look for something The process was quick, friendly, and without meandering. The sales people let us explain what we wanted and didn't work to make us look for something else. More

Very Good Experience as always! I have always taken my truck for service at Phil Long even though I bought it at Groove. Always an excellent experience from service advisor to cashie I have always taken my truck for service at Phil Long even though I bought it at Groove. Always an excellent experience from service advisor to cashier! More

Quick lane Great Service was quick and good, just like always. The Quick lane has been good for me, and the young man I dealt with is the same one that helped me befor Service was quick and good, just like always. The Quick lane has been good for me, and the young man I dealt with is the same one that helped me before. Outstanding young guy, and he sure knows his stuff. More

Garry Warren was excellent! Garry Warren was an excellent professional service manager. Very informative and always kept me up-to-date for the service on my Explorer. Great team Garry Warren was an excellent professional service manager. Very informative and always kept me up-to-date for the service on my Explorer. Great team effort! More

Very good truck buying eperience at Phil Long Ford Littleton I had been looking at trucks for several months on the internet and saw a used F350 that looked good to me. Nameer Mikhail was the sales person that I had been looking at trucks for several months on the internet and saw a used F350 that looked good to me. Nameer Mikhail was the sales person that helped me. He asked what I would be using the truck for and patiently showed me used trucks that were available. Nameer also told me about the rabates available on new 2016 trucks, the F150, that definitely suited my minimal towing needs compared to the F350 or F250. His patience with my questions and his knowledge of the trucks was fantastic and helped me decide to purchase the 2016 F150. I can honestly say I have no regrets regarding the purchase and am very satisfied with the truck. Nameer was great! More

Vehicle delivery was wrong, Coolant leak under 1000 miles Low ratings... some of it is on Phil Long some on Ford. Phil Long got the delivery wrong, couldn't read the sticker on what the ~$60k truck should ha Low ratings... some of it is on Phil Long some on Ford. Phil Long got the delivery wrong, couldn't read the sticker on what the ~$60k truck should have on it, this is on Phil Long. Coolant leak off of the turbo started at 350 miles that is on Ford. Brought the F150 Lariat in for service and they were the most organized of my experience. Had a loaner which was great. Truck was out of service for 6 days to put on the tonneau cover not installed for delivery and fix the coolant leak. I went to pick the truck up, and I thought they might wash it for me but they didn't. I asked two service reps for a discount on some parts given my bad experience as some good will, they said it wouldn't be a problem. Went to the parts counter; they tried to help but were very non-committal to a parts discount given the complete hassle I had. I am supposed to get a call back. It is like my time was not worth anything. Suggest customers keep their expectations low or go to another dealer for sales, service and parts! More

misleading I was sent a letter from Dianne the letter stated she could help people with bankruptcy, even if you've just filed. Not true!! Just another hit on my I was sent a letter from Dianne the letter stated she could help people with bankruptcy, even if you've just filed. Not true!! Just another hit on my credit!! Your letter you sent should of read Some people not all!! And now I have realized that they are selling my info to pay here buy here lots!!! xxxxxxx More

Dustin listened to me My very used vehicle had just died and I went to Phil Long Ford knowing what my requirements for a new vehicle were and exactly what my budget was. I My very used vehicle had just died and I went to Phil Long Ford knowing what my requirements for a new vehicle were and exactly what my budget was. I wanted to trade in my used vehicle, pay a very specific amount in cash, and be out-the-door owning a vehicle. I feel very fortunate to have encountered Dustin. I told him exactly what my intentions were and what my budget was. We went around the lot looking at used vehicles. If there was something I was interested in that was out of the budget I had related to him, he told me, he didn't stand there trying to sell me something I'd already told him that I didn't want or couldn't afford. I drove off the lot that Saturday with a car that I love, fully paid for with cash and my trade-in. Working with Dustin was not only painless, but enjoyable. I recommend him to everyone and definitely intend to buy my next vehicle from him! More

5000 mile service First come first served. Waiting room was full and I thought it would be a long wait. Only took about an hour for service and tire rotation First come first served. Waiting room was full and I thought it would be a long wait. Only took about an hour for service and tire rotation More

purchased a Ford focus you guys made it so easy and I will be back for future purchases. We were able to negotiate pricing before we came to see the vehicle. you guys made it so easy and I will be back for future purchases. We were able to negotiate pricing before we came to see the vehicle. More