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Phil Long Ford of Denver
Denver, CO
2,221 Reviews
Welcome to Phil Long Ford of Denver! Located in Denver, CO, Phil Long Ford of Denver is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Phil Long Ford of Denver a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,221 reviews
December 21, 2022
I recently purchased a 2022 F-150 from Phil Long Ford. It was not a good experience. One problem was that the sales person I was dealing with, Ed Lussier, tried to mislead me concerning a $300 price red It was not a good experience. One problem was that the sales person I was dealing with, Ed Lussier, tried to mislead me concerning a $300 price reduction from Ford (due to a change in the seats that were placed in the truck) and pocket that $300 for himself. Fortunately I noticed what Mr. Lussier was trying to do and called him out on it. This kind of behavior is "old school" car sales BS and is really disappointing. I just expect more honesty and integrity in business dealings - even in the auto business. Another issue concerned a $500 incentive available to First Responders Despite being a First Responder, Phil Long Ford declined to honor the incentive, saying that it was not available to me. I contacted Ford's Customer Service about this and learned that the First Responder incentive is provided at the discretion of the dealership and is not a Ford incentive, per se. When I discussed this later with Robert McMann, General Manager of Phil Long Ford, he argued that I had received all the applicable incentives that were available at the time I ordered the truck. It was never adequately explained why the First Responder incentive was not also applicable since I was a First Responder at the time that I ordered the vehicle. If you are a First Responder, this is something to look out for. Mr. McMann had no comment on Mr. Lussier's attempt to collect the $300 for himself due to the change in the seats put into the truck. Overall, I found this experience pretty unsatisfactory, hence the one star rating. It was considerable poorer and less straightforward than other vehicle purchases I have made. More
by Colorado F-150 Purchaser
December 13, 2022
Walter Banks helped me out with selling my car to the dealership! We had bought it originally from them and sold it back to them prior to moving. It was a seemless experience and Walter was thorough and dealership! We had bought it originally from them and sold it back to them prior to moving. It was a seemless experience and Walter was thorough and displayed the utmost professionalism. The GM Robert was also very kind and helpful. Can’t rave enough about coming here and giving them my business (and family)! Come here vs any other dealership! More
by babybyrd42090
December 10, 2022
Transparent and knowledgeable. Ash really took the time to ensure my understanding of everything and made the process so fun and simple. You can tell he truly cares about his custo Ash really took the time to ensure my understanding of everything and made the process so fun and simple. You can tell he truly cares about his customers and I will be referring everyone I know that needs a vehicle to Ash! Thank you!! More
by Donya Delarosa
Employees Worked With
Ash Behrouzi
December 08, 2022
Walter made the vehicle selling process comfortable and stress free! Answered all our questions and took care of us right away! stress free! Answered all our questions and took care of us right away! More
by antonyt
Employees Worked With
December 02, 2022
Ash wa awesome! He made me feel good about my Purchase and I was Satisfied 👍I feel if I need more cars in the future he is the one ! Great customer service and nice He made me feel good about my Purchase and I was Satisfied 👍I feel if I need more cars in the future he is the one ! Great customer service and nice Environment. Thanks again 😊 More
by Anitamiki19
Employees Worked With
Ash Behrouzi
November 30, 2022
Ash with Phil Long Ford when above and beyond to to secure my new truck. Ash went as far as driving it from the colroado spring location to Denver for me to be able to test drive the truck! The buying secure my new truck. Ash went as far as driving it from the colroado spring location to Denver for me to be able to test drive the truck! The buying experience was quick an painless and was no pressure to buy or agree to any price before talking about it. Ash was very knowledgeable about the truck and how to get the price I wanted for the truck, he even went toe to toe with the managers to get me a better deal. I would recommend Ash at Phil long ford if you are in the marked for a new or used truck. More
by stephenthomas82
Employees Worked With
Ash Behrouzi
