Phil Long Ford of Denver

Purchased my 2022 F150 King Ranch ans as usual was treated with the best customer service that I've come accustomed to over the past 20 years! treated with the best customer service that I've come accustomed to over the past 20 years! More

Purchased 2022 F150 King Ranch and once again the service was outstanding. Phil long continues to be leaders with customer service was outstanding. Phil long continues to be leaders with customer service More

Website was up-to-date with inventory and we were able to test drive and purchase a 2021 expedition the same day. Ash was super helpful walking me through how to download the Ford pass, get financing at 0.99 test drive and purchase a 2021 expedition the same day. Ash was super helpful walking me through how to download the Ford pass, get financing at 0.99%, bumper-to-bumper 100,000 mile seven-year warranty, etc. The car also came with a 36,000 mile warranty included. Certified pre-owned gives me peace of mind. Recommend Ash and Phil long dealership! More

I had a vehicle I wanted to sell; did not need two. I'm still dealing with COVID results, namely, I don't want to deal with other human beings very much. So I went to Kelly Blue Book and got an offer o I'm still dealing with COVID results, namely, I don't want to deal with other human beings very much. So I went to Kelly Blue Book and got an offer online. Two dealerships called. I chose Phil Long Ford because one of the calls came from Walter Banks. I checked out Mr. Banks on Yelp and other places--he got rave reviews for his behavior during sales. I chose him. The KBB offer was reasonable. I am old and cynical, so I sort of expected the dealership to try to lower the offer significantly. Mr. Banks did not do that. There was what I considered a couple of scratches on the rear bumper that did not show on the pictures I supplied to KBB. Mr. Banks said they would have to lower the KBB offer by about $400 to fix the bumper. I thought that was reasonable. We had a deal. Mr. Banks presents himself well--friendly, professional, helpful. I sold my vehicle, having to deal with only one human being, and he was excellent. More

He was very helpful and friendly. My car was having some issues and he had my back even after the purchase My car was having some issues and he had my back even after the purchase More

It was a smooth process from the start. He helped a lot and didn't make us feel rushed or pressured. He helped a lot and didn't make us feel rushed or pressured. More

Great experience. Ash was helpful and made the process easy. Highly recommend working with him Ash was helpful and made the process easy. Highly recommend working with him More

Ash made things so easy for me. I went into the dealership a bit apprehensive as car dealers have a bad rep reputation for being pushy; however Ash asked me what I wanted and was ab I went into the dealership a bit apprehensive as car dealers have a bad rep reputation for being pushy; however Ash asked me what I wanted and was able to pair down my choices and got me into the perfect vehicle in under an hour. The next day he set up my FordPass and filled my tank of gas personally before sending me off in my perfectly detailed suv. I have to say, I haven’t bought a car in over 10 years and this experience was pleasant, easy, and no stress. If you need a car I would give Ash 5 out of 5 highly recommend! More

“May you live in interesting times. ” Economically speaking, these are nothing short of interesting times, which made finding and purchasing a truck difficult. After not being able to fi ” Economically speaking, these are nothing short of interesting times, which made finding and purchasing a truck difficult. After not being able to find anything in my area, I called Phil Long Ford of Denver and spoke with Troy Hines. I explained to Troy what I was looking for in an F150, and he said he'd look around and get back to me. Frankly, I didn't expect to hear back as I had been told that before by multiple other dealerships that had ultimately ghosted me. Not only did I hear back from Troy, but he kept me in the loop and was honest about the supply problems facing the vehicle market. It took about two weeks, but as soon as he found a truck that matched what I was looking for, he called me. As I live four hours away, he even allowed me to put a deposit on the truck and held onto it until I could work out the logistics to get there. The truck was awesome! Not only was it everything I was looking for; it was better, with more features, and precisely within the price range I was looking for! John Johnson worked tirelessly over the weekend to not only get me approved but also secure a great interest rate at a time they were climbing. I went home the proud owner of a handsome F150. Two weeks after purchasing the vehicle, it came to my attention that I would have to get all lug nuts replaced as they had swollen. I called Troy, and he advocated to upper management on my behalf to have the replacement cost covered. He was successful! Thank you, Troy, Joe, and Phil Long Ford! I know you guys could have sold this truck quickly and to anyone, but you worked with me. Getting into this truck has increased my quality of life immensely, and I am incredibly grateful to you for that! Even when the economic turmoil settles, I will undoubtedly make the hours-long trip to Phil Long Ford to purchase my next vehicle from Troy and Joe! Totally worth it! More

Kieu Kha and Dianna Winston are aeesome, You want a car or truck you can rest assured they have it, I really appreciate those two and Phil Long of Denver Ive purchased 3 new trucks from them since 2018, al or truck you can rest assured they have it, I really appreciate those two and Phil Long of Denver Ive purchased 3 new trucks from them since 2018, always great service, never any issues. More