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Phil Long Ford of Denver

Denver, CO

4.8
2,222 Reviews
Welcome to Phil Long Ford of Denver! Located in Denver, CO, Phil Long Ford of Denver is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Phil Long Ford of Denver a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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7887 W Tufts Ave

Denver, CO

80123

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Showing 2,222 reviews

October 01, 2020

Jamie was very helpful in checking my truck in. I was kept up to date by text and received a text telling me that the service was done. It was done in 1/2 the time I expected, which was great! I have A More

by Phread
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Phil Long Ford of Denver responded

Phread, so glad we could exceed your expectations. I will let Jamie and our quick lane team know just how happy you are with there service We look forward to working with you again soon.

October 01, 2020

Horrible. Bought 2 trucks - OVER $120K. Changed finance terms on both without communicating. Trucks scratched and dented. Can't even get a call back. Lies after lies. Can't even get a manual for the NEW More

by Horrible
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan Montoya
Oct 02, 2020 -

Phil Long Ford of Denver responded

We are sorry that we let you down, we would want to make sure that we address any/all of your issues. Please reach our to us @ 303-933-5530. Talk to you soon.

October 01, 2020

Jim Albrecht provided such great service and went above and beyond for me. Salesman of the Year. thank you so much.. Really needs a pat on the back. I have bought cars from dealers in the past at Phil Long More

by rockrbil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Albrecht
Oct 02, 2020 -

Phil Long Ford of Denver responded

Thank you for the great feedback. We agree, Jim and James are a great asset to our team. Thank you again for the great review. Should you need anything more please know we are here to assist.

September 28, 2020

Huge selection! Professional staff! Mark Bruner and James Lee are knowledgeable, courteous, efficient, and kind. Thank you for getting me into a 2017 Fusion! I love the newer features! I traded my 2012 Fusio More

by lukemurrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie, Amanda
Sep 28, 2020 -

Phil Long Ford of Denver responded

Congratulations on your purchase. Our team works hard to try to deliver a top notch experience to every customer so we are glad that w cam through for you. We look forward to the opportunity to work with you again in the future.

September 28, 2020

honest, knowledgable, friendly, easy to purchase. Doug, Chip, and Troy are amaising. I love my new explorer. No hassles. thank you see you again. sue More

by susanblaich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip McCullough, Doug Jones
Sep 28, 2020 -

Phil Long Ford of Denver responded

Susan, Thank you for leaving this great feedback. We are happy to help. Should you need anything more please let us know. Have a Great Day!

September 28, 2020

Great service but, the amount of time it took was not to my liking. Oil change and tire repair (plug a screw hole) shouldn't take 3 hours. More

by meierj73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Callaway
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Phil Long Ford of Denver responded

Thank you for taking the time to leave this honest feedback. We are continuously working on ways to improve our service and appreciate any and all feedback that help us become better.

September 26, 2020

I stopped by Phil Long to get my 2011 Ford Edge Flashed. I was expecting to be told I had to make an appointment. They surprised me, they said they could fit me in but it would take a little bit. Which I More

by donaldnorton2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have no idea who was the Service Writer for this repair.
Sep 26, 2020 -

Phil Long Ford of Denver responded

Thank you for taking time to share your experience. We are happy we could help and look forward to your next visit.

September 26, 2020

Ash, Made my truck buying experience a great one. We Ash, Made my truck buying experience a great one. We drove from Southern California to Denver, Co. I would highly recommend going to see Ash, local More

by Hudjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Behrouzi
Sep 28, 2020 -

Phil Long Ford of Denver responded

Hudjm, Thank you for the great review. We appreciate the kind words and recommendation. Enjoy your car!

September 25, 2020

Ash has now helped me purchase my last two vehicles. He is very friendly, professional, and I would highly recommend working with him to get the car you want! More

by Nbroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Behrouzi, Scott Ross
Sep 25, 2020 -

Phil Long Ford of Denver responded

Thank you for your continued support. We will be sure to let Ash know just how happy you are. Thanks again for the recommendation. Have a Wonderful Day!

September 25, 2020

Great place to look at Commercial vehicles. Troy is great to work with and it was very easy process. Will buy another commercial service truck here in the future. More

by infinityheatcool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Phil Long Ford of Denver responded

Thank you for taking the time to leave the positive feedback about Troy and our commercial team. We look forward to the opportunity to work with you again. Take Care!

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