Phil Long Ford of Denver - Service Center

Professional and friendly service From the minute you enter everyone is professional and friendly, they keep you up to date on the service for your car. Will go back again. From the minute you enter everyone is professional and friendly, they keep you up to date on the service for your car. Will go back again. More

Excellent experience The work this time was under warranty, however, I’ve bought and had serviced several vehicles from Phil Long Ford on Tufts Ave over the years. I hav The work this time was under warranty, however, I’ve bought and had serviced several vehicles from Phil Long Ford on Tufts Ave over the years. I have found Rob and Ray to be honest and trustworthy sales associates. I also appreciate Dwayne in service. All three return calls and are very professional. I am completely confident that these three guys won’t take advantage of anyone. I’ve sent numerous family and friends to them. More

Typical car dealer I know that dealers want to make money but this one and the sales person went above and beyond. Yes, I know that I didn't work hard enough for the sal I know that dealers want to make money but this one and the sales person went above and beyond. Yes, I know that I didn't work hard enough for the sales price, but the sales person was really good at distraction and I fell for it. Neither the sales manager or the finance people were willing to step in and say anything. Money first Customer last. I will not buy another from this dealer and will not recommend them to anyone that I know. More

Great experience As always, Garry Warren took excellent care of the car as he always does with either Ford that I bring in for service whether warranty work or custome As always, Garry Warren took excellent care of the car as he always does with either Ford that I bring in for service whether warranty work or customer pay. More

An alignment I had just bought new tires for my Ford Edge sport. Had an alignment done on all 4 tired. I had an appointment thinking I was going to get the work do I had just bought new tires for my Ford Edge sport. Had an alignment done on all 4 tired. I had an appointment thinking I was going to get the work do right away. I got there about 7:30 and had a doctors appointment at 10:00 Wayne got it done so I didn’t miss my appointment. More

Quick Lane Vist Took vehicle in for it's oil change and inspection, Great Job, service time was excellent less than 45 minutes. As usual everyone was very friendly a Took vehicle in for it's oil change and inspection, Great Job, service time was excellent less than 45 minutes. As usual everyone was very friendly and willing to answers questions. More

Quick Lane visit Went in for a routine oil change. They were especially busy and told me up front it might be three hours. It turned out that it only took half that Went in for a routine oil change. They were especially busy and told me up front it might be three hours. It turned out that it only took half that time. Eugene was especially friendly and engaging. He has given me good advice on service issues in the past. So I have a high level of confidence in this service crew. More

Good service, reasonable turn around time. They forgot to reset the mileage at which the next oil change is recommended. They required an extra day to complete the work on the Ford Fusion. They forgot to reset the mileage at which the next oil change is recommended. They required an extra day to complete the work on the Ford Fusion. More

Great job To the quicklane ... thank you for all your hard work its a easy to get checked in even tho there is a wait time its worth . Like they say its worth t To the quicklane ... thank you for all your hard work its a easy to get checked in even tho there is a wait time its worth . Like they say its worth the wait More

Good Service I took my 2014 F 150 to be serviced. There was a whistling noise when I turned on the A/C. Dwayne got him in and got my truck back to me quickly. I ha I took my 2014 F 150 to be serviced. There was a whistling noise when I turned on the A/C. Dwayne got him in and got my truck back to me quickly. I have since called Dwayne back to see if a few questions could be answered and I have yet to get a call! While I still think Phil Long Ford of Denver is awesome. I would like for the staff to support the customers view and respond to concerns. Otherwise, my experience with them if good. More