Back

Phil Wright Autoplex

Russellville, AR

4.7
1,841 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
Contact Dealership

3300 E Main St

Russellville, AR

72802

Directions

By Type

Showing 1,841 reviews

December 08, 2021

So very helpful and informative about everything. fast service and a very easy process. i love my Suv. More

by MARTHAWALLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Hubbart
Dec 10, 2021 -

Phil Wright Autoplex responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for! Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Phil Wright Autoplex Team

December 08, 2021

Service was fast and very good. Service team were friendly and very professional. It was a good experience. More

by jtandandysmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

December 05, 2021

Finance guy Antonio let me know that as an out of state cash buyer I was not welcome. My business takes me to numerous states in the US. I have always had an especially high regard for the great relationsh More

by jonboy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Creed was great!
Dec 15, 2021 -

Phil Wright Autoplex responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

Dec 18, 2021 -

jonboy responded

You are welcome to call me anytime.

December 03, 2021

Almost 2 hours for a (scheduled visit) oil change? Other Almost 2 hours for a (scheduled visit) oil change? Other than that, it was nice experience. More

by MILEMARKER138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Phil Wright Autoplex responded

Thank you for visiting Phil Wright Autoplex’s service department. We are glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction.Please let us know if there is anything else we can do for you. Sincerely, The Phil Wright Autoplex Team

December 01, 2021

…Rosendo was my salesman and I had to seek out the finance man, the sales manager. The maintenance man and another man came to my home to show me how to work this car. Thank More

by JMSMITH7747
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Holbrook
Dec 15, 2021 -

Phil Wright Autoplex responded

Thank you for taking the time to provide this review of your experience. We are concerned with the rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light and gain another life-long customer. Please reach out to us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

November 26, 2021

The salesman were very helpful. They were willing to go the extra mile! The answered all our questions. More

by WANDTWOOD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Holbrook and Rosendo Diaz
Nov 29, 2021 -

Phil Wright Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Phil Wright Autoplex Team

November 25, 2021

I’ve always had a great experience at Phil Wright Chevrolet. Buying, selling and great service More

by TENASPENCER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Wright
Nov 29, 2021 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

November 25, 2021

Everything was Great with exception of the closing of the sale. I would definitely recommend the dealership to my friends. More

by REDALE70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

November 24, 2021

Inconsistent and shoddy work. Smart aleck cashier . The service dept intake lady is nice and does her job well but I dislike dealing with the lady cashier once I pick up my car...she is just not pleasant i More

by CRC72063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle drive is awesome tho but I've never caught his name
Nov 24, 2021 -

Phil Wright Autoplex responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

Nov 24, 2021 -

CRC72063 responded

It amazes me that when I asked for my tire to b inspected for a leak I was told there was no leak. This morning I had to air up the same tire and noticed the valve stem is slightly bent so that's probably where the leak is..I'm goin to take it to a tire shop and I'll send u a copy of what they find. But considering I hadn't been home long from leaving the dealership that I got a notification that my tire was goin flat ..the cashier lady told me when I was leaving yesterday that I probably need new tires. These tires came on the car. They has 3000 miles on them. The car barely has 30k miles now...the tires are not bare..mayb the service dept should just do a more thorough job ...but I've had about enuf of the cashier's attitude. The past 2 times I've been up there she is funky with me and I don't no what her problem is but I really wish someone would ask her if she's ok or has she just singled me out as a customer she doesn't like and enjoys being xxxxty with me when I'm there.

November 24, 2021

I say "yes" to the recommendation, but reluctantly. The price's are good, and the service is reasonably prompt, but I scheduled a tire rotation and a download related to a recall for my Chevy Bolt. The ser More

by DIXIELARRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember the service reps name
Nov 29, 2021 -

Phil Wright Autoplex responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

Nov 30, 2021 -

DIXIELARRY responded

OK, I will read your response. Do you want me to call you?

...
78
...