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Phillips Toyota
Leesburg, FL
1,141 Reviews
At Phillips Toyota, you’ll find everything you’ve always wanted and always expected from a car dealership. We put the excitement back into buying a vehicle with our Family Plan. Every New Toyota purchase comes with a Lifetime Nationwide Warranty, 4 years maintenance included and 5 years of 24 hour roadside assistance 7 day's a week.
As a family owned and operated dealership, we treat people with the consideration and respect they deserve – just like our own family members. One of the common comments from first time customers is that they have never bought a vehicle before so effortlessly. We take pride in presenting our dealership everyday and it shows with the level of service you receive every time you come to our showroom. We also like to give you a little more.
When you utilize our state-of-the-art service department, you’ll receive our Complimentary Shuttle Service. We also stock a wide selection of used cars including Toyota Certified Used Vehicles.
Phillips Toyota offers a full selection of service areas including:
New Toyota Vehicle Sales
Pre-Owned Vehicle Sales
Certified Service Department
Car Loans & Financing
Full Selection of Toyota Parts & Accessories
At Phillips Toyota, our goal is always 100% Customer Satisfaction. Let us earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,141 reviews
November 08, 2016
Great Experience New Car Purchase I am very happy with my experience, my salesman worked extra to get me the best deal I could find anywhere after weeks of looking. I am very happy with my experience, my salesman worked extra to get me the best deal I could find anywhere after weeks of looking. More
by Rebecca Bolin
Employees Worked With
Sonny Rothwell
November 01, 2016
check engine light Was told why it was on and was my decision to fix or not. Since it did not affect performance or safety, I decided not to. Was told why it was on and was my decision to fix or not. Since it did not affect performance or safety, I decided not to. More
by Phillip Giglio
Employees Worked With
Service writer but I do not recall his name. But he was great.
November 01, 2016
Fabulous Toyota Dealership This is our 4th new Toyota purchase from the same sales person (Sonny Rothwell) at Phillips Toyota. I can't say enough good things about Sonny. He This is our 4th new Toyota purchase from the same sales person (Sonny Rothwell) at Phillips Toyota. I can't say enough good things about Sonny. He goes above and beyond the call of duty because he genuinely cares about his customers. Randy Ollila, the general sales manager, is a friendly, honest and kind person. David Newton and Keith Potter in the service department have always been there for me and my family, helping us in every way possible to make sure we are getting the best and most cost- effective service possible. Tonya Stiver is one of the service writers we have had the most experience with. She is truly a fabulous part of the team. She has always tenaciously kept us informed of the activities with our vehicles. I feel fortunate to have found such a great team of people who honestly care about their jobs and go above and beyond to make sure we are safe and happy. I have referred several friends to Phillips Toyota over the years. They all have been going back to purchase and service their vehicles at Phillips Toyota. The fact that they have so many repeat customers is indicative of what a fabulous job they are doing. More
by MP
Employees Worked With
Other Employees :
Keith Potter- 5 stars, Sonny Rothwell, Randy Ollila, David Newton
October 31, 2016
Second Opinion of a problem After hearing that repair was necessary immediately from another repair shop, I stopped at the Toyota dealership to have them take a look and tell me After hearing that repair was necessary immediately from another repair shop, I stopped at the Toyota dealership to have them take a look and tell me what was wrong. They diagnosed it quickly and got me back on the road the same day even though it was a Saturday and I had been told that it may take several days to get parts and repair my Solara. Thanks, Tania, for your help and quick response to the problem. You will continue to have my business!! More
by ggu
Employees Worked With
October 28, 2016
2013 Toyota RAV4 65K Service Great dealership. Great service. I've brought both my RAV4 & 2001 SLK320 here for service. Always prompt, courteous, efficient. Winter here in Flori Great dealership. Great service. I've brought both my RAV4 & 2001 SLK320 here for service. Always prompt, courteous, efficient. Winter here in Florida/Summer in Michigan. Nice to trust a dependable dealer. More
by Rav4
Employees Worked With
Mark McCarthy
October 27, 2016
New Car Purchase It was a pleasure to work with all of the people at Phillips Toyota. Chad Howell was my sales person and he worked with me to find the perfect car. It was a pleasure to work with all of the people at Phillips Toyota. Chad Howell was my sales person and he worked with me to find the perfect car. I never felt any pressure from Chad or anyone in the dealership. It was the best car buying experience I have ever had. When the car was delivered, Chad spent along time going over all of the new things on the car. Tim Moore handled all of the paperwork on the day I picked up the car and I also enjoyed working with him. I recommend this dealership to anyone looking for a new Toyota. More
by kim53
October 26, 2016
Very responsive service department I had a problem with Michelin Defender tires that were to be replaced (at a pro-rated cost) under warranty. Dealership combined warranty sale/work wi I had a problem with Michelin Defender tires that were to be replaced (at a pro-rated cost) under warranty. Dealership combined warranty sale/work with their ongoing tire sale to my advantage. Overall, this is an excellent dealership and I highly recommend them. My only complaint was that most of the tires installed were more than one year old, as indicated by the DOT numbers. One was manufactured in the 13th week of 2015, two were manufactured in the 34th week of 2015, and the remaining one was manufactured in the 3rd week of 2016. Given that my warranty problem was cracking sidewalls, probably due to sun exposure, I was very surprised that they didn't install only the most recently manufactured tires on my vehicle to prevent future warranty issues with the new tires. I suspect that this was the doings of their supplier and not anything nefarious on the part of the dealership. Still, why didn't they install tires of more similar dates? Because I'm a girl and they thought I wouldn't notice? Well, I did notice and I won't let that happen ever again! More
by loggerhead
Employees Worked With
Mark McCarthy
October 26, 2016
Very efficent and easy going I have purchased over 15 new vehicles in my lifetime, and this is my first wonderful experience. That was my third dealership visit that day. Right o I have purchased over 15 new vehicles in my lifetime, and this is my first wonderful experience. That was my third dealership visit that day. Right off the bat, you could tell the difference. Great job folks! More
by day at the dealer
October 25, 2016
Bluetooth Connection and audio setup Awesome Dealership with equally AWESOME service/tech saavy setup knowledge. Jamie Meyers knows the deal. Worked me through set up with phone and audi Awesome Dealership with equally AWESOME service/tech saavy setup knowledge. Jamie Meyers knows the deal. Worked me through set up with phone and audio to match up with Bluetooth.. He was patient and knew the issues and how to rectify the problem. He made the day bro. I have had only good experiences with Toyota in the past and now in the present that I purchased a new 2015 Toyota Prius 2. This vehicle was purchased new at this dealership and it is now happy in its new home in Port Richey, Florida. The sound system is at par with my other car which I traded in- a Benz ML500. I went with Toyota because the cars last a long time without major headaches. Love Toyota. Toyota is great for us senior oldies and they get us around at fraction of the cost of those German toys for us boyz. Testosterone is not much of a concern now. Anyway, these guys take the time with their customers and that in itself is commendable. Ken Fairbanks More
by K. FAIRBANKS
Employees Worked With
Jamie Myers
October 24, 2016
Beware: No Gold Warranty/Customer Service Exists After Sale. Great job selling the Toyota and taking my money, but could care less about problems after sale. This starts with Sales Bill Bingham / Jonathon Harric Great job selling the Toyota and taking my money, but could care less about problems after sale. This starts with Sales Bill Bingham / Jonathon Harrica all the way to General Manager. More
by notsatisfied
Employees Worked With
Other Employees :
Bill Bingham and Jonathon Harrica, Tommy Aviles, Randy Ollila
