Phillips Toyota

Patience matters when you need to make a deal I contacted Phillips to do competitive pricing with another dealership on a used Prius. My initial contact person was Janene. Upon arrival, since she I contacted Phillips to do competitive pricing with another dealership on a used Prius. My initial contact person was Janene. Upon arrival, since she was working with another customer, she introduced me to Mark Roberts. Mark devoted a considerable amount of time (about 3-4 hours) with me showing me different used vehicles along with their features-very knowledgeable and informative. He gave me the pros and cons of the vehicles that I was interested. During my time with him, I found him to be a honest person. After completing the paperwork, Mark said that he would submit one for the car that I was interested in and for a new car to see what the financial institution says. My experience with some of the other dealerships have not been so positive. If you didn't make a decision on purchasing a vehicle when they wanted you too, they lost patience with you. Then their demeanor began to change. Mark never displayed these characteristics, nor was he a pushy salesperson. I like that he did not make me feel like I was wasting his time. After I purchased a new Prius, Mark spent time going over everything in the car before I left, which meant a great deal. This was my first time buying a car from Phillips and will be a repeat customer . More

Great place to buy a car I had a very pleasant no hassle buying experience, thanks to Sonny. We ran into a problem with the car we wanted and Sonny tool care of it right away. I had a very pleasant no hassle buying experience, thanks to Sonny. We ran into a problem with the car we wanted and Sonny tool care of it right away. More

Genuine and caring salesman I took my Prius in for service and extensive repairs were necessary so I elected to purchase a car. I was not well at the time so Norman Hickman br I took my Prius in for service and extensive repairs were necessary so I elected to purchase a car. I was not well at the time so Norman Hickman brought several cars for me to see i appreciate his consideration and all he did to help me with my selection. I am very happy with my purchase and the service I received from each department More

one of the best buying experiences I hve had My sales associate is Mark Roberts...He is always punctual and professional...always looking out for you, his customer. This is my second time dealing My sales associate is Mark Roberts...He is always punctual and professional...always looking out for you, his customer. This is my second time dealing with Mark and I will definitely call him when I am ready for another car. I also appreciate the service at Phillips...it has always been top rate. I have sent many people here in the past and will contimue to do so in the future More

Wonderful-Wonderful- Great The service after the sale, is second to none. I'm 83 years old, and this dealership is the best I've experienced. Also, Give ( 6 stars to Mark The service after the sale, is second to none. I'm 83 years old, and this dealership is the best I've experienced. Also, Give ( 6 stars to Mark Roberts ) More

SIMPLY PLATINUM-EXCELLENT-WON'T GO ANYWHERE ELSE!!!!!!!!!! Have bought several vehicles from Phillips Toyota and I can't say enough about our salesman(chick russo) very professional,courteous,careing and well Have bought several vehicles from Phillips Toyota and I can't say enough about our salesman(chick russo) very professional,courteous,careing and well knowledgable about all vehicles.Phillips Toyota is a first class dealership of whom I will always do my business with whenever I intend to purchase a vehicle. When you go to purchase a vehicle, it shoud be a happy occasion; and not a purchase that you are questioning or feel nervous about. At phillips Toyota, you can throw all of the nervousness out of the window.It is a very happy occasion.Again,our salesman and gm(Randy) are GREAT peope to spend your joyous occasion with. More

Leased Rav4 Our visit was much better than we expected. We would recommend Ashley Lake to our family and friends. We really love our new vehicle Thanks Our visit was much better than we expected. We would recommend Ashley Lake to our family and friends. We really love our new vehicle Thanks More

My dealer experience I came into the dealership having already decided to buy a Prius and how much i was willing to pay. Jamie met me outside the door & showed me the vari I came into the dealership having already decided to buy a Prius and how much i was willing to pay. Jamie met me outside the door & showed me the various Prius models. We did a test drive while Jamie explained the various features of the car. I was impressed by the improvements in the car since 2015, when I last took a test drive. Jamie was very knowledgeable. Once I'd decided which model to buy, Jamie took it from there. I didn't have to endure the usual dealership dance. The financing guy was also thorough and knowledgeable. It was a completely relaxing, easy process. More

Awesome Sonny was very helpful and ,pleasant and I would recommend him to family and friends I love my new Toyota. It was a great experience!! Sonny was very helpful and ,pleasant and I would recommend him to family and friends I love my new Toyota. It was a great experience!! More

Too easy I went in to check on the offer I received in the mail on my 2010 toyota venza. I was going in for maintance but though We would check out used Rav I went in to check on the offer I received in the mail on my 2010 toyota venza. I was going in for maintance but though We would check out used Rav4 's . We took a spin around the yard with James Cobb in a rav4 2012 with leather seats sun roof etc we were not happy with it. James remembered he took in a rav4 the night before it had not been cleaned up but it was in great shape with only 19 000 plus miles on it. my wife and I both drove it and liked it. We traded in the vensa and the rest was able to be put on what we had left on the credit card. We were surprised they took our offer with no counter offer. It was a no pressure sale It was so easy It made me feel I must have offered much more than it was worth. We loved the no pressure sale with james and Dennis made not hard push for us to take the extended warrante. We are happy with our newer car. More