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Plaza Cadillac

Leesburg, FL

Overview
Employees
Reviews
Vehicles
4.5
1,737 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida. We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help. Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes. We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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8893 US-441

Leesburg, FL

34788

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Showing 1,737 reviews

May 18, 2023

Wonderful service. Everyone is friendly and thorough. Have been coming to Plaza and service was always excellent. More

by CAROLYN.MERELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
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May 17, 2023

I was Told By David My Sales RepThat TheManager Took Off $1,000 Dollars! HeDidnt! I’m Mad I Didn’t Catch It When I Was With Mark . I Never Would Have Made The Deal. It’s My Fault For Trusting! I Needed A C More

by rrtnyone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Molzof, DAVID STONE, David Guzman, Jack Jackson
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May 18, 2023 -

Plaza Cadillac responded

Thanks for your feedback. Transparency is important to us. I have reviewed all the transaction paperwork that you approved with David and see no mention anywhere of a discount being offered or promised. Our online price was already $1,000 below market value, perhaps that is what he said and there was a misunderstanding? If there is something I'm missing I would like to know more, please feel free to contact me directly. Tony Pagano, GSM 352-787-1323 x-201

May 14, 2023

The passenger seat had grease on it, lite seats. The service was good and fast. I was disappointed with the grease as am pretty fussy with my Cadillacs(#33). More

by CHARLIED5945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2023

This isn't my first time dealing with plaza. My experience with plaza has been a wonderful experience More

by royham6@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Jesse
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May 13, 2023

Attentive personnel. Positive outcome. Better deal at Plaza than other dealerships Total procedure thoroughly explained More

by LINDA.CHARD
Recommend Dealer
Yes
Employees Worked With
Jonathan Molzof, Jonathan Molzof
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May 13, 2023

Great dealership. Got a poor wash job this time? Always great in the past! Will expect the usual next time. More

by donaldtriplett2135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 13, 2023

Very professional friendly and courteous first time having service done so this dealership was very please More

by judy.d.mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 13, 2023

It's always a pleasure to do business with Plaza. The service manager, Harry, is always courteous and professional. I always take my car there for service, even though I'm 19 miles from the dealershi More

by FANSTONY6@EMBARQMAIL.COM
Recommend Dealer
Yes
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May 12, 2023

It was a very pleasant experience. Our salesman was very helpful and easy to deal with. We will recommend Plaza Cadillac to our friends. We'll be back. More

by kimmarie42
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaige Tracy
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May 10, 2023

Our service advisor Steve was excellent. He took the time to address any questions and explain in detail. As a new customer to Plaza this was great . More

by cbonferraro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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