Back

Plaza Cadillac

Leesburg, FL

4.5
1,737 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida. We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help. Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes. We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
Contact Dealership

8893 US-441

Leesburg, FL

34788

Directions

By Type

Showing 1,737 reviews

January 16, 2023

We have owned five Cadillacs over the years and purchased two of them from Plaza. We have always been impressed with the quality of the product. However it is only surpassed by the quality of the service whi More

by BOBADAMCIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry in Service gets 5 stars for technical knowledge and sensitive customer service !!!
January 16, 2023

The salesman Rick was very professional and accommodating.the sales manager from North Carolina was very friendly. The man that done the paperwork knew what he was doing and made the transactio More

by tompayton74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

The service is beyond excellent call very friendly, very informative always a pleasure to visit More

by jimmy121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Molzof, DAVID STONE
January 14, 2023

Hopefully 3rd time will be a charm! This is getting old! Shouldn't have problems on a 2023 Escalade! My patience are running slim More

by tlcandmd15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Plaza Cadillac responded

we apologize that the problem is persisting but very hard to identify when we recieve a defective part from manufacture. I'm sure when we reinstall part this problem will be solved. Thank you again.

January 12, 2023

Steve in the service department gave me excellent service. Always pleasant and helpful. Basically why I buy my cars there. More

by jackbode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

Nice experience. Had a special warranty on the car. No problem, honor it and didn't even charge for the diagnostic.. the driver that took me to work was willing to b More

by castellt0420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with them.
January 11, 2023

Steve Wiggins handled my service needs with great care and professionalism. I was very pleased with this service event. More

by MHAGEN1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
January 11, 2023

The staff is amazing. Steve is very professional and friendly. Service is always fast and efficient More

by suezebra369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve. Service Department
January 09, 2023

Second interaction at Plaza Cadillac. Purchased XT4 and now in for the vehicle’s first service. The level of attentiveness has been above and beyond. Staff is pleasant and knowledgeable. More

by Manzgarage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry at vehicle service desk
January 07, 2023

Everything went great thank you. Why the 15 word minimum, kind of making me work for this lol More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
39
...