Premier Subaru

My wife just bought a car from Premier Subaru, and overall I’m really happy with how things went. This is her fourth Subaru (yeah, she’s loyal to the brand), and the car’s been great so far. Our sales overall I’m really happy with how things went. This is her fourth Subaru (yeah, she’s loyal to the brand), and the car’s been great so far. Our salesperson was awesome—super chill, easy to talk to, and really made the whole thing feel low-stress. We had a couple small hiccups, but they handled everything pretty quick. The only part that really threw us off was the paperwork/insurance meeting at the end. Up until then everything was smooth, and then suddenly it got way more stressful than it needed to be. I get that they have to go over insurance and protection plans, but after spending almost $40k on a car, she wasn’t ready to tack on even more. Once it was clear she wasn’t buying any extras, the vibe shifted fast, and it made her super uncomfortable. At one point the guy mentioned he used to be a cop, and I honestly had no idea why he even said that. Maybe it didn’t mean anything, but in the moment it felt kinda weird and almost like he was trying to intimidate us. Then he started talking like the car was definetly gonna break down and we’d be stuck with a huge bill without the extra coverage, which just stressed her out even more. That part def wasn’t great, but aside from that, the dealership and the sales team were awesome. My wife’s really happy with her Subaru, and Premier Subaru is a solid place overall—we just hope the paperwork part can be a little less intense for future people. More

We had a great buying experience here with Ralph and his manager Parker. Ralph was very open to negotiations, friendly, transparent, and genuine. They were also very helpful and knowledgeable about any ques manager Parker. Ralph was very open to negotiations, friendly, transparent, and genuine. They were also very helpful and knowledgeable about any questions I had. Parker made the trade-in process very transparent and accommodating. The whole buying experience from when Ralph introduced himself to us to the delivery of our new Crosstrek went very smoothly. I also want to mention that Eleanor was a very good liaison from her email communications from her first contact with me and our interest in a vehicle from Premier Subaru. Great job Premier Subaru team! More

Efficient from start to finish. Pleasant, courteous; never felt pressured. Knowledgable about the vehicle; responsive to questions Pleasant, courteous; never felt pressured. Knowledgable about the vehicle; responsive to questions More

The salesperson that I had was courteous, mindful, respectful, and honored my wishes. They’re not pushy as I’ve found other dealerships in the past to be. respectful, and honored my wishes. They’re not pushy as I’ve found other dealerships in the past to be. More

The car buying experience was smooth and easy. Our sales rep Matthew Keeney listened to our requests for the model, color, features and price we wanted and found the car for us. We love our new F Our sales rep Matthew Keeney listened to our requests for the model, color, features and price we wanted and found the car for us. We love our new Forester. We would highly recommend Premier Subaru for your next car buying experience. More

It is the Quality of the people that make Premier a special dealership & La:Trell is at the top of the list! special dealership & La:Trell is at the top of the list! More

There was no pressure to buy any vehicle and my salesman was incredibly knowlegdeable and kind was incredibly knowlegdeable and kind More

Premier Subaru was far superior than other dealerships. Phil Simone was amazing to work with!! Phil Simone was amazing to work with!! More

I had a great experience at Premier Subaru! Everyone was extremely kind, patient, and friendly! Baylee Kentner was my main salesperson and she was extremely kind, patient, and personable. I Everyone was extremely kind, patient, and friendly! Baylee Kentner was my main salesperson and she was extremely kind, patient, and personable. I was nervous about this experience and she made the whole thing so calm and fun and easy! She really listened to me and always gave me time to work through my questions and decisions. I really adored working with her! Additionally, Mikayla (spelling?) was shadowing her as a trainee/new employee and she was also kind and friendly and helpful as well! Jack DiNuzzo from financial services was also very kind and helpful and I appreciated how well he explained things to me and his calm presence. Finally, Andi Vilches in delivery was very fun and personable and kind! Really great staff who made this a great car buying experience! More

Bait and switch! After salesman confirms an ad saying that car was at the delarship to find it’s not. They have Two others with the same trim level and same year for After salesman confirms an ad saying that car was at the delarship to find it’s not. They have Two others with the same trim level and same year for six thousand more. Then after speaking with the sales manager who originally seemed helpful states they made a mistake and can’t even honor the deal they offered on the previous day. No integrity! More