Prestige Volvo

Best Experience EVER!!!!!! I don't know where to start. This truly was the BEST EXPERIENCE in purchasing a car that I have ever known. 1st let me say...I drove to work this morn I don't know where to start. This truly was the BEST EXPERIENCE in purchasing a car that I have ever known. 1st let me say...I drove to work this morning in a car I thought I would never own!!! It drives like a dream...I feel like I'm on a cloud!!! :-) And this is all thanks to Ron Landstrom!!! I explained my budget and he did everything possible to make it happen. He searched his inventory and found the perfect car for me AND it fit my financial needs. I have to also say the whole Team at this Dealership were so wonderful, and like Ron very gracious in every way. I felt like I was with family. If you are looking for a vehicle that fits your circumstance I encourage you to go visit Prestige Volvo and ask for Ron. You will NOT be disappointed. Many thanks again Ron!!! I'm a very happy girl! :-) More

Great Car Buying Experience Having never purchased a certified pre-owned vehicle, we were very apprehensive about the buying experience. Then we met Ron Landstrom at Prestige. Having never purchased a certified pre-owned vehicle, we were very apprehensive about the buying experience. Then we met Ron Landstrom at Prestige. He was so helpful, honest, and concerned and, yet, so knowledgeable and professional, that when we had to choose between Prestige and another dealership, Ron was the deciding factor. He made sure our 2013 XC70 was spotless when we picked it up and said he can't wait to put the new plates on it when they come in. Ron even took the time to introduce us to key members of the team at Prestige so that we would have faces to connect with names when we bring the car back in for service. We couldn't be happier with our experience. Thank you, Ron! More

if ever there was cause for celebration I replaced my beloved Volvo V50 with another model, the XC-70 from Prestige Volvo. The car that I leased was gently owned by a "little old lady" and I replaced my beloved Volvo V50 with another model, the XC-70 from Prestige Volvo. The car that I leased was gently owned by a "little old lady" and had been certified "pre-owned".. I've enjoyed the regular service with a smile that Prestige offers me always. The other day I was driving a longer distance and noted a sound that wasn't quite right. I brought it in immediately and was diagnosed with a major repair. Handled with a smile and a free loaner. The repair perfectly done. My Volvo rolls on. Thank you More

Excellent Customer Service I purchased a new XC90 in May. There were a couple of small issues and I know I drove Jay in service crazy!! However, he was very patient with me and I purchased a new XC90 in May. There were a couple of small issues and I know I drove Jay in service crazy!! However, he was very patient with me and my issues were quickly resolved. Ron Landstrom was absolutely the BEST salesman I have ever dealt with. His knowledge of the car and his attention to every detail was outstanding. We have bought Volvo cars for 30 years and although other dealerships were fine, Ron and everyone at Prestige far surpass all the other dealers we purchased from. Finally, Matt (the owner) also was great to deal with along with Pat in the financial department. More

service Pat Sommerville went above & beyond. When I was about to leave, she noticed a small spot on my door & came back w/a rag that took the spot right off. Pat Sommerville went above & beyond. When I was about to leave, she noticed a small spot on my door & came back w/a rag that took the spot right off. She also is very kind & friendly. More

Amazing experience with Tina Bilokin It was a absolute pleasure working with Tina Bilokin at Prestige Volvo! She was unbelievably informative and knew every detail of my vehicle and was a It was a absolute pleasure working with Tina Bilokin at Prestige Volvo! She was unbelievably informative and knew every detail of my vehicle and was able to answer any and all questions I had. After having selected my car I dealt with Pat Masone for the financing and he walked me through all of t he paper work and made sure I had a full and complete understanding of everything. General manager Matt Haiken made everything possible and stayed patient with me throughout this whole process. Thank you prestige Volvo for a excellent experience and making this process fun and stress-free. I'll definitely be back again! More

great work, pleasant to deal with We own 2 Volvos-a 2003 Wagon and and a 2006 compact. Bob, Pat, and Jay have been friendly and easy to work with. They diagnose and fix it. Highly recc We own 2 Volvos-a 2003 Wagon and and a 2006 compact. Bob, Pat, and Jay have been friendly and easy to work with. They diagnose and fix it. Highly reccomend them. More

Buyer Beware Unfortunately, I had to give 1 star because there wasn't an option for 0 stars. Let me start by saying, I had worked at a large auto dealer in NJ Unfortunately, I had to give 1 star because there wasn't an option for 0 stars. Let me start by saying, I had worked at a large auto dealer in NJ for about 4 years (left about 9 months ago to pursue a new career). The age old saying, you shop at the beginning of the month and buy at the end of the month holds true. A dealer is always looking to move metal off the lot and you can get your sweetest deal then. I had been shopping for a new vehicle, or in this case a 1 year old vehicle when I saw on Autotrader a 2015 Subaru WRX with 22,000 miles at "Prestige" Volvo. It was August 1, and knowing that a dealer will steal the 1st of the month and report sales for the previous month, I knew I might have a pretty good shot at getting a good deal on the vehicle, so I went down to view the car. Sales guy worked with me pretty well, and I got an okay value for my trade and was able to negotiate what I thought was a good value for the 2015 Subaru; this isn't where I had any problem. Upon taking the car (same day), I was a mile down the road when a light popped on the dash- I read the manual when I got home and it was a windshield washer fluid level light. I popped the hood, and it was bone dry; thought it to be pretty odd and knowing that, and have worked at a car dealer ALL USED vehicles still under factory warranty have to go through service. The service department of all wants to look at the vehicle to try and up-sell the sales team on prepping the vehicle whether it needs brakes, tires, windshield wipers, oil change, etc. or nothing at all because they will pack it into the price of the vehicle and pass it on to the consumer who in turn buys it. It's a win-win for the dealer... the service department gets paid and so does the sales department. So it got me thinking, if they didn't fill the washer fluid (which took an entire gallon jug of it when i bought it from autozone), did this vehicle go through the service inspection? I proceeding to check the oil... It was Black, I mean BLACK. I called the dealer and spoke to the sales person, and they said bring it in and we will service it. I asked them to produce the R/O (repair order) that was originally opened on the vehicle... they danced around the question and never produced it. Frustrated, I just had them change the oil and left. About 2 1/2 weeks later, I had a Certified Subaru Dealer look at the vehicle.... turns out the vehicle needed a brand new clutch.... Now i was upset, because I went back into my paperwork I signed at "prestige" Volvo I bought the vehicle from, and no where on the paperwork is there a mention about remaining factory warranty or any warranty from the selling dealer. (The Subaru Manufacture warranty is 3/36,000) Again, having worked at a dealer in the state of NJ, all vehicles in the state must be sold with a "buyer's guide" and MUST be signed by the purchasing party of the said vehicle which reflects the warranty on the vehicle being sold; whether it is an "as-is", "balance of factory", or warranty provided by the "dealer." This may have been naive by me not noticing the buyer's guide in my paperwork, but it is still the job of the finance department to produce it for you to sign when sitting down in the box with them... Needless to say, I attempted multiple times to contact the dealer General Manager, the sales person, or the service department at Prestige Volvo... I have hear nothing back since doing so. So my goal is to provide consumers like my self the awareness of Prestige' lack of... I guess you can say customer "serviceability?" Perhaps this will get their attention/response back to me as I post on GOOGLE, YELP, and every other social media platform... P.S. I hope this post was helpful for those looking at buying a vehicle from "prestige' Volvo. More

The best car buying experience ever First let me premise by saying I NEVER write reviews. I really never felt that excited or motivated to do so. However, this time I felt obligated. First let me premise by saying I NEVER write reviews. I really never felt that excited or motivated to do so. However, this time I felt obligated. I am 47 years old, and have been buying or leasing cars since my mid 20's. I just leased an XC90 from Prestige Volvo in East Hanover, and it was the best experience in car shopping I have ever had. I want to publicly extend a huge thank you to my salesperson, Ron Langstrom. Truly the hardest working salesperson I have ever known, who knows his Volvos inside and out. What a great guy, always made me feel he was on my side doing everything he could to get me in the car of my choice and out the door. Thanks Ron and everyone at Prestige!! sincerely, Erik More

Best Dealer In a Hundred Miles Searched the inventory of a dozen dealerships in the greater NY area for two months and had used the same dealership for 36 years. Tired of the bait a Searched the inventory of a dozen dealerships in the greater NY area for two months and had used the same dealership for 36 years. Tired of the bait and switch and high pressure, I traveled 70 miles to Prestige Volvo in NJ. The sales person (Tina Belokin) was honest and attentive. The owner, sales manager and finance manager made the car buying experience painless and enjoyable. Defibitely would return for my next auto. More