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Preston Superstore

Burton, OH

5.0
5,692 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
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14638 Rapids Rd

Burton, OH

44021

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Showing 5,692 reviews

December 31, 2024

Bob Piwell has sold my family all their cars for 25 years. Always fair and honest . More

by Holly w
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Preston Superstore responded

We can't thank you enough Holly for your years of business and loyalty! Thanks again, Jackie Preston

December 31, 2024

Amazing, never bought a vehicle from a more knowledgeable friendly sales staff. Made the entire purchase process a breeze. Bob Powell walked us thru each step from picking out the vehicle all the way thru fi More

by jvmcc02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Gillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Preston Superstore responded

Thank you for your feedback and your business! We appreciate your recommendation! Thanks again, Jackie Preston

December 30, 2024

Fantastic experience. Very easy and answered all my questions. I can't thank you enough. More

by carol_riddle1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curt Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

December 29, 2024

Have been a customer since 2015 when curt sold me my first new truck . And just recently sold them that truck looking to downsize few weeks later bought a truck from them. Will definitely go back whe More

by LRICHARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curt Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Preston Superstore responded

Thank you for your feedback and your business! We appreciate your loyalty over the years! Thanks again, Jackie Preston

December 27, 2024

Preston team was friendly and efficient, Tom Z truly listened to my wife and I needs and worked to make sure we where fully satisfied More

by agramlec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom "Z" Zauszniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

December 27, 2024

I was pleased with the quick response to diagnosis my transition issue and get me back on the road. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braydon Throop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

December 27, 2024

Tom Z and James Cain made this process as quick and smooth as possible. Felt very informed throughout the leasing process, had any and all questions answered prior to walking out the door. I would high More

by doylera5456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom "Z" Zauszniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Preston Superstore responded

Thank you for your feedback and your business! We appreciate your recommendation! Thanks again, Jackie Preston

December 27, 2024

Paperwork wasn’t ready, lost it or misplaced and took time to find. Went over the car while financing was doing the paperwork. Financing, sat for 30 minuets listening to additional warranties only to re More

by Weantright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Barrett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Preston Superstore responded

Thank you for your feedback. I apologize for the confusion with the taxes and that you felt like our team didn't care. These surveys help us serve our guests better and we have addressed your concerns with our team. I'm glad to hear you talked to my brother Bill Preston on Saturday. We pride ourselves in great customer service so we hope to get the chance to show you a better visit. -Jackie Preston

December 24, 2024

CJ was Awesome. He went above and beyond! Literally the best experience I have ever had with a dealership! Love my new 2022 Bronco! Thank you CJ and Preston Supersto More

by mjanke_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cj Schiele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Preston Superstore responded

Wow! What a nice compliment! Thank you for your feedback and your business! Welcome to the Preston family! Thanks again, Jackie Preston

December 22, 2024

Preston Kia has the BEST customer service hands Down. I’ve been a customer for years and they have been consistent with providing the best quality service possible More

by Deacon40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

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