Princeton Audi Volkswagen

When car buying can still be a stressful process, with too much gimmickry, false negotiations and fear of not getting the bet deal - Chris and Princeton Audi set themselves apart with their genuine, colla too much gimmickry, false negotiations and fear of not getting the bet deal - Chris and Princeton Audi set themselves apart with their genuine, collaborative approach, dealing with all concerns and questions thoughtfully, offering balanced answers about options and competitive vehicles and ultimately making the buying process seamless, painless and anxiety-free....plus, I get to drive away in an Audi. More

Enrico Deluca and Natasha Mulligan were excellant sales people to work with. I was very particular in the car and options I wanted and they were very patient with me. When it was determined that they did n people to work with. I was very particular in the car and options I wanted and they were very patient with me. When it was determined that they did not have the exact car I wanted in stock they didn't have a problem going to other dealerships to find me the right car. All paperwork was completed ahead of time and every effort was made to expedite the buying process. I would recommend Princeton Audi, Enrico and Natasha to anyone looking to be treated in professional, stress free manner and looking for an awesome car at a professional dealership! More

Enrico DeLuca was an excellent contact. He listened to what we wanted and helped us choose the right vehicle. The dealership was clean and it was a very professional environment. All paperwork was done ah what we wanted and helped us choose the right vehicle. The dealership was clean and it was a very professional environment. All paperwork was done ahead of time and every effort was made to expedite the process and get us into our new car as quickly as possible. Enrico explained the pricing process to us and gave us what we felt was a very fair deal. I would strongly recommend Princeton Audi to anyone who is looking to be treated in the utmost professional way and looking for an excellent automobile at an excellent price. More

I recently purchased the CPO Audi A6 from them. Because of Work, I had to go in @ night to make the deal. Deal worked out great. I look around the car in the morning, They're 2 small holes in the back bu of Work, I had to go in @ night to make the deal. Deal worked out great. I look around the car in the morning, They're 2 small holes in the back bumper, Hood was replaced from K&N part. I call the Enrico Delurico in the morning about the my findings. I was told, it is not part of CPO the hood will not be covered and I was. told and holes were never there to begin with. So, I go back in the morning to dealer to talk about that Enrico's boss ( TED ) tells me. We are not going to fix the bumper you can leave your keys and we dont wanna service you. So mad as I was, I wanted to return the car then I get told you made the holes and you have to pay for the service to cover to holes. which would be $2000. lol, left with no choice I brought the car back. Then they gave me 1 key which wasn't working, I take that to service dept i get told you have to pay $50 for the fix. Now i am fuming, and yelling at customer service center, manager comes out says sir we will cover it. Like it was my fault. I purchased the car on 12/20/2010...all this happened 12/21/2010. This guys are very unprofessional not worth your money and time. I am just mad and don't know what to do. But, my job is warn the customers who are even thinking about going in there. More

Avoid this dealership at all costs. Very unprofessional service department. Service manager needs to be fired. Cannot properly fix cars and damages cars while in service but will not take responsibility fo service department. Service manager needs to be fired. Cannot properly fix cars and damages cars while in service but will not take responsibility for the damage. Many other dealerships to choose from, save yourself the trouble and use Bell Audi in Edison or any other nearby Audi dealership. If you use them get used to talking to voicemail with calls back day the next day or no return call at all. I recently had my car there and it was a total nightmare. Service advisors do not go the extra step and just complain how busy they are. Again, stay away at all costs. Service is definitely not up to par, attitude is even worse. More

This dealership seems to have no interest in selling cars. They would not talk to my son when he was 18 and was definitely able to buy a car with our backing. When we went to buy a Passat, we had to go cars. They would not talk to my son when he was 18 and was definitely able to buy a car with our backing. When we went to buy a Passat, we had to go up to a salesman to get his attention. When we had no car on the lot we were interested in, he would not search other dealerships other than a sister store in Flemington, which turned out to have equally unfriendly salespeople. More

I brought vehicle in for scheduled maintenance twice so far and have had no issues. Getting an appointment was easy, and the vehicle was completed in a timely fashion. No one tried to push any extra serv far and have had no issues. Getting an appointment was easy, and the vehicle was completed in a timely fashion. No one tried to push any extra services on me, which is always nice. Getting a loaner wasn't the easiest, but I didn't need one the last time, so it was of no consequence. More

Dealer went back on a verbal agreement. I had placed a significant deposit on an inbound vehicle (Sportwagen TDI) at an agreed price. When vehicle arrived, dealer went back on the agreement. Granted, the significant deposit on an inbound vehicle (Sportwagen TDI) at an agreed price. When vehicle arrived, dealer went back on the agreement. Granted, the vehicle has buzz and is in demand, and the dealer can and will now sell the vehicle at a higher price. The moral here is don't trust a dealer, and don't expect a fast refund. Funny how quick they'll take and cash a deposit - quite sad how long they say it will take to return the deposit after they go back on the deal. Shop elsewhere. Plently of other places to go to find a vehicle and a reputable company to buy it from. Never wrote a review before, but writing several today due to the outrageous experience my wife and I just had. Poor Poor Poor. Shame on you, Princeton VW! More

After buying my car here I expected good service but got none. Time and time again there was disappointment, and at high expense. If that wasn't enough, BAD ATTITUDE! Don't waste your time with these clo none. Time and time again there was disappointment, and at high expense. If that wasn't enough, BAD ATTITUDE! Don't waste your time with these clowns. Go to Bell in Rahway or DCI in Maplewood - they both cared for my car well, with fair price and NO ATTITUDE. This dealership has let the Princeton address go to their heads. More

Extremely rude. Was basically told read brochures then come back. Absolutely no help, refused to answer questions. Would never buy car from them come back. Absolutely no help, refused to answer questions. Would never buy car from them More