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Puente Hills Hyundai

City Of Industry, CA

Overview
Employees
Reviews
Vehicles
4.6
7,195 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,195 reviews

July 26, 2023

Chris and Larry are very friendly and helpful. It’s my first time buying a car. Chris helps a lot and let me know everything. Highly recommend. More

by CHIHSUAN0625
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Daniels
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July 26, 2023

Very Nice Dealer Very Nice Person Very Nice Service Very Nice showroom Very Fast Sevvice I love puente Hills Hyundai. Thank you. God Bless Hyundai. More

by gejc6065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 26, 2023

Javer is stellar! His experience and expertise with service-related concerns is paramount. He’s willing to tell you how it is straight-out. He goes the distance to More

by TWTRAVELER
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 26, 2023

Javer is excellent! He told us directly what he needed to open an inspection into my car-related issue. More

by TWTRAVELER
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 26, 2023

Friendly service car was ready on time and also free car wash is a plus More

by ssnelchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Chan
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Jul 26, 2023 -

Puente Hills Hyundai responded

We do our best to make your car look as shinny as new when you pick it up. Thanks for sharing. Have a great day. PH Hyundai Management

July 26, 2023

I Was reluctant as first to bring my car back to Hyundai dealership, due to bad past experience with other service reps, but since my sunroof issue was cover under the warranty,I had no choice but to bring More

by jane.tran0118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 25, 2023

Not informative at all, I had to look for advisors to get updates, availability... No update after hrs promised More

by prolinepeter
Recommend Dealer
No
Employees Worked With
Angela
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Jul 26, 2023 -

Puente Hills Hyundai responded

Hi Prolinepeter, looks like you were in for not just regular maintenance. Sorry, our team didn't move as fast as you expected. We are constantly striving to do better. Thank you for the feedback. PH Hyundai Management

July 25, 2023

I felt pressured into paying for multiple services. I would not return to this dealership. More

by paige.picabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faustino Lozano
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2023 -

Puente Hills Hyundai responded

Hi Paige, sorry that you felt pressured at any time. What type of service were you in for and what was suggested? Our advisers are trained to only provided insight on scheduled maintenance and repairs needed to the vehicle. I am curious to understand more what was said. Thank you for the feedback. PH Hyundai Management

July 25, 2023

Very professional, kind and hard working people! Issac did an amazing job helping me get my car fixed. His communication and outgoing customer service made my experience at this location wonderful! More

by alissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
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Jul 26, 2023 -

Puente Hills Hyundai responded

It is all about communication. We have recently made some new hires that really have helped out with keeping our guests informed throughout their vehicles visit. Thanks for sharing. PH Hyundai Management

July 25, 2023

Helpful and responsive. Got me in and out fairly quickly. But this survey is annoying. More

by fevo_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
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Jul 26, 2023 -

Puente Hills Hyundai responded

Thank you for completing the survey, sorry it was annoying. We appreciate you. PH Hyundai Management

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