Puente Hills Hyundai

Service manager asked me to look for my warranty information because it would be easier for him. He then tried to talk me out of getting the service I was asking for, thinking it was still under w information because it would be easier for him. He then tried to talk me out of getting the service I was asking for, thinking it was still under warranty. I told him I would consider my options. Once he found out my warranty did not cover the issue I brought my car in for, he pushed for me to have them do a diagnostic (which would cost me $175) When I texted him and told him I did not want the diagnostic, I got no response. When I went to pick up my car, he acted bothered. My car had been washed haphazardly and only the front seats were vaccuumed. Customer service is definitely not this dealership's priority. I would avoid taking my car here in the future. More

Customer service are great, they did a remarkable job, thanks for the help good job!!!! thanks for the help good job!!!! More

This dealership has good intentions, mostly, but there is some disorganization and maybe understaffing and it is palpable to the customers. some disorganization and maybe understaffing and it is palpable to the customers. More

Great customer service. The salesperson really stuck with me the whole time. There was a delay and he sat with me while I waited The salesperson really stuck with me the whole time. There was a delay and he sat with me while I waited More

Javer handled my service above and beyond. Despite it was 4:30pm and he even apologized for my inconvenience when it really wasn't. Despite it was 4:30pm and he even apologized for my inconvenience when it really wasn't. More

Great service . The work was completed in a timely manner and recommendations on future work that might be neeed were given. The work was completed in a timely manner and recommendations on future work that might be neeed were given. More

Good friendly customer service. Fast and easy efficient they were able to understand my issue and replace my battery with no issues. Fast and easy efficient they were able to understand my issue and replace my battery with no issues. More

Great service! Straight to the point no sugar coating. Everything was black and white easy to understand and fastest car purchase of my life! Straight to the point no sugar coating. Everything was black and white easy to understand and fastest car purchase of my life! More

Had a guy in the service center complain to me that he's going to stay late because I brought in my car for service. Oil change takes 10-20 minutes and he wasn't even the technician. Just a service guy work going to stay late because I brought in my car for service. Oil change takes 10-20 minutes and he wasn't even the technician. Just a service guy working on the computer. Doesn't feel good as a customer who spent thousands to have an employee express their personal frustration out on me for their life choices. Raising his voice at me. Had another employee step in and great about servicing the car... Was 30 minutes before the dealership closed. Also heard him talking about how his dodge Challenger is way better than Hyundai and kept showboating. Additionally, had money stolen from emergency stash hidden in an envelope. Counted $35 before dropping off my car. I counted $15 after receiving my car and driving back home. No way to prove my cash was stolen but ugly feeling knowing that my dealership has shady operators. More