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Puente Hills Hyundai

City Of Industry, CA

4.6
7,177 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,177 reviews

February 06, 2022

Jhordan was very helpful and provided excellent customer service. Those who fixed my car behind the scenes, thank you. More

by QD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhordan Borja
February 05, 2022

Great service. My car was done fast and car was washed. Will be coming back again. More

by F88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhordan
February 05, 2022

Did not fulfill promises for sending all documents via email for several days Needed call More

by DR UDAY SHAH
Customer Service
Recommend Dealer
No
Employees Worked With
Jay Jussal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Puente Hills Hyundai responded

Dr Uday Shah, We are sorry to hear you were not pleased with our service. We will address your concerns with our team internally to ensure this does not happen again. Please contact us directly so that we may properly address your concerns.

February 04, 2022

Very helpful staff, they made the process easy and painless. I'll definitely be back to get my car serviced again. More

by MAGGIE GONZALEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2022

I am a repeat customer. Work done really quick. Always good customer service, friendly and inviting. More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2022

Tino knew me and my car and always do his best to keep a quality standards. More

by Jesse Diaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2022

Such a friendly atmosphere even being so busy. They're going through some construction but very accommodating. More

by Tina Marie Espinosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2022

The best service department in all of California!! Javier is excellent and always take his time to make sure I am taken super care of!! More

by GIGGER1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Service manager!!
February 04, 2022

This is by far the BEST service department I have ever worked with. They were ready for me at my appointment time with paperwork in hand. They had me in and out in short order. They kept me informed as t More

by MCCLUNG0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2022

Bad experience because my car broke down and had to wait over a week for appointment only service. Once there, they had no loaner cars or rental service:( More

by YADIRA11FLORES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Jussal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Puente Hills Hyundai responded

Yadira, We are sorry that you were not completely satisfied with our service. We would appreciate the opportunity to properly address your concerns. Please reach out to us directly for further assistance.

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